WCB Claims & Return-to-Work Specialist

CN; Vaughan; On-site; CAD 85,000 - 100,000; Full time

Job summary

CN is seeking an Officer, Workers Compensation Claims in Ontario to act as a primary contact for stakeholders in disability claims. You’ll support Return to Work programs, assess barriers, and ensure timely setup and communication of claim information.

The role involves coordinating with provincial WCB, gathering medical data, and maintaining claim files, while meeting legislative deadlines. This is a Grade 9 position with office-based duties and some travel.

Qualifications

• Between 3 to 5 years of hands on experience in disability management and insurance.
• Experience in workplace accommodation and claim resolution.
• Bachelor’s Degree in a related Healthcare Field, Social Science, Business, Human Resources or comparable work experience.
• National Institute of Disability Management and Research Certification*

Responsibilities

• Review all new WCB claims and enter data into SAP within 24 hours of notification.
• Gather information to validate each injury claim and report to provincial WCB.
• Communicate with employees and managers to assist in the claims process and monitor Return to Work.
• Review medical documentation to ensure diagnosis relates to injury.
• Initiate and represent CN in secondary reviews and appeals as needed.

Skills

Disability management

Stakeholder communication

SAP

Microsoft Office

Workplace accommodation

Education

Bachelor’s Degree in a related field

NIDMR Certification

Tools

SAP

Microsoft Office

Job description

CN is seeking an Officer, Workers Compensation Claims in Ontario to act as a primary contact for stakeholders in disability claims. You’ll support Return to Work programs, assess barriers, and ensure timely setup and communication of claim information.

The role involves coordinating with provincial WCB, gathering medical data, and maintaining claim files, while meeting legislative deadlines. This is a Grade 9 position with office-based duties and some travel.