Case Manager

Workers Compensation Board of Manitoba; Winnipeg; On-site; CAD 65,000 - 90,000; Full time

Job summary

The Workers Compensation Board of Manitoba is hiring a Case Manager - Video to guide injured workers through recovery and reintegration. You will collaborate with employers, healthcare providers, and other WCB stakeholders to plan safe, timely return-to-work outcomes.

You will assess claims, provide personalized support, coordinate with medical professionals, and lead multi-disciplinary meetings to develop effective case plans. A commitment to diversity and accommodations is valued.

Qualifications

• University degree in a related field and at least five years of entitlement-decision experience.
• Knowledge of case management, disability management, and medical terminology.
• Strong problem-solving, communication, and team collaboration skills.
• Willingness to travel within Manitoba; bilingual English/French is an asset.

Responsibilities

• Manage workplace injury and illness claims and make entitlement decisions.
• Provide personalized support to injured workers and employers through recovery.
• Identify safe or modified return-to-work opportunities.
• Coordinate with medical professionals and rehabilitation specialists.
• Lead multi-disciplinary meetings to develop case plans.
• Promote disability management and return-to-work programs.
• Ensure compliance with The Workers Compensation Act and related laws.

Skills

Case management knowledge

Disability management

Medical terminology

Communication skills

Team player

Adaptability

Technical proficiency (Windows)

Travel willingness

Bilingualism asset

Education

University degree in a related field

5+ years entitlement decision experience

Tools

Microsoft Office (Word/Excel/PowerPoint)

Job description

Job Summary

Work with us as a Case Manager - Video

As a Case Manager, you will help guide injured workers on their journey toward recovery and successful reintegration into the workforce. In this role you will be directly contributing to the wellbeing of injured workers and their families by supporting them through the recovery process. By collaborating closely with employers, healthcare providers, and other WCB stakeholders you will plan meaningful solutions for safe timely return to work outcomes. If you are driven by purpose, enjoy working collaboratively, and are eager to make a lasting impact, then this is the job for you!

Job Duties

• Manage workplace injury and illness claims, making entitlement decisions based on thorough assessments.
• Provide personalized support to injured workers and employers, guiding them through the recovery and return-to-work process.
• Identify and implement safe, modified, or alternate return-to-work opportunities.
• Coordinate services with medical professionals, rehabilitation specialists, and other team members.
• Facilitate multi-disciplinary meetings to develop and implement case plans for complex cases.
• Promote and support workplace disability management and return-to-work programs.
• Ensure compliance with The Workers Compensation Act and other relevant legislation.

Qualifications

• Education and Experience – A university degree in a related field (Commerce, Psychology, Social Work, Nursing, Physiotherapy, Occupational Therapy, etc.) and at least five years of experience making entitlement decisions while providing client services or equivalent combination of education and/or experience.
• Knowledge – Familiarity with case management, disability management, and medical terminology.
• Problem-Solving – The ability to analyze information, assess claims, and make informed decisions.
• Communication Skills – Strong verbal and written communication to interact with diverse stakeholders.
• Team Player – Ability to work independently and collaboratively.
• Adaptability – Comfortable working under pressure with tight deadlines.
• Technical Proficiency – Experience using Windows-based software (Word, Excel, PowerPoint, etc.).
• Travel Ability – Willingness to travel within Manitoba as required.
• Bilingualism (English & French) is an asset but not required.

Additional Information

• Formal Classroom Training Period: 12 weeks (Monday – Friday, 8:30 a.m. – 4:30 p.m.).
• A criminal record check and education verification will be required for the successful candidate.

The WCB is committed to diversity, equity, and inclusion and encourages applicants from all backgrounds.

Accommodations are available upon request during the hiring process.