Warehouse Trainer

NRI; Surrey; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Staff purchase program -- wear the品牌s!

Job summary

NRI is seeking a Warehouse Trainer to be the face of our training program, delivering best practices, safety, and SOP-compliant instruction. You will mentor new staff and foster team spirit while supporting multiple departments on a Sunday-Thursday shift.

The role requires 12+ months of training experience in a warehouse, strong communication, and the ability to lift up to 50 lbs in a dynamic environment.

Qualifications

• Must have 12+ months of training experience in a warehouse setting.
• Proficient with Microsoft 365 (Word, PowerPoint, Outlook, Excel, SharePoint) or willing to learn.
• Ability to lift up to 50 lbs and work in a dusty/noisy environment.

Responsibilities

• Provide and coordinate training for new hires and existing staff to ensure consistency.
• Coach, counsel, and inspire employees to meet and exceed performance metrics.
• Assist in creating training programs by assessing gaps and updating SOPs.
• Exhibit positive communications and build rapport during training sessions.
• Comply with safety policies and report unsafe activities.
• Maintain training logs and documentation.
• Keep work and storage areas safe, clean, and tidy at all times.
• Performs other duties as requested.

Skills

Training

Communication

Time management

Feedback delivery

Tools

Microsoft 365

Job description

A Day in the Life

As a Trainer, you will be the face of NRI by training on all functions related to our warehouse team members. The Trainer's focus is delivering outstanding team member experience, best practices, safety, and SOP complaint aid in the development of the training program. The Trainer is to be a mentor to all new employees and helps create and demonstrate NRI team spirit.

What does success look like in this role?

The ideal candidate is an accessible and approachable individual who is an active listener and has the creativity to explain topics in a fun and engaging way. This person is patient and can adapt their training delivery style according to how the learners are responding.

Shift: Sunday - Thursday 3:30PM - 12:00AM

All About You

What You'll Bring to the Role:

• Fast learner who can learn multiple departments and train in each
• Understand how to write and/or read an SOP
• Patience with the understanding that some employees learn differently
• Able to confidentially provide positive and constructive feedback
• Able to communicate effectively with all levels of the organization, including new hires, to build rapport and facilitate a positive experience at NRI
• Strong attention to detail and time management skills
• Has the ability to be flexible and adapt to changing business priorities

The Must Haves:

• Must have 12+ months of training experience, warehouse environment a plus
• Must be proficient with or willing to learn Microsoft 365 (Word, PowerPoint, Outlook, Excel, and SharePoint).
• Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.

Things You Will be Doing

• Provides and coordinates training for a new hire and existing NRI employees to ensure training is delivered and evaluated for consistency
• Coach, counsel, and inspire employees to not only meet but exceed required performance metrics
• Aids in creating training programs by assessing skill/knowledge gaps, training objectives, work situations, changes in training SOP's along with continuous improvement projects
• Exhibit and practice positive communications and team-building skills with trainees to ensure a consistently professional environment
• Complies with all safety policies, practices, and procedures. Reports all unsafe activities to the supervisor or and Safety Manager
• Maintain a training log and all training documentation
• Keeps work and storage areas in a safe, clean, and tidy condition at all times
• Performs other duties as requested

Perks

• Staff purchase program -- wear the brands you love!
• Staff benefits plan -- chose the benefits that are right for you!
• Flexible and fun work environment -- work hard and play hard!
• Internal opportunities -- we believe in growing our own!

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are selected for an interview there are accommodations upon request. We consult with applicants and provide suitable accommodations. If someone would like an accommodation they can reach out to our team in the following ways: [e-mail] or 604-336-8144.