Distribution Center Trainer

E.B. Horsman & Son; Surrey; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Birthday off

Health, dental, and employee assistance program benefits

Annual profit-sharing

Employee share ownership program (ESOP)

RRSP matching after 1 year of employment

Access to EBH University for personal & professional growth

Job summary

A prominent Western Canadian electrical distributor is seeking a Distribution Center Trainer based in Surrey, BC. The ideal candidate will have warehouse training experience and a strong customer service focus. This role involves developing new hires in procedures, safety, and equipment use, ensuring operational excellence in a fast-paced environment while maintaining a commitment to safety. Benefits include various employee programs and opportunities for professional growth.

Qualifications

• Previous experience as a lead hand and trainer in a warehouse environment is required.
• Ability to lift 50 lbs and stand/move for 6+ hours per day.
• Strong verbal and written communication skills.
• Ability to lift up to 50 lbs and work in a fast-paced warehouse setting.

Responsibilities

• Develop and train new hires on DC procedures and safety protocols.
• Support smooth onboarding and consistent operational processes.
• Lead with a safety-first attitude in the Distribution Center.
• Contribute to the implementation and rollout of Warehouse Management System (WMS).
• Report to DC Supervisors and drive performance improvements across operations.

Skills

Attention to detail

Collaborative communication

Customer service

Physical endurance

Teaching and mentoring

Education

High school completion

Tools

Forklift certification

WHMIS certification

First Aid certificate

Job description

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Who We Are

We are strong, nimble, and growing! EB Horsman & Son is proud to be a fifth generation family owned, successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, consistently recognized as one of Canada's Best-Managed companies. We take pride in living our core values and carrying out our mission statement of helping our communities thrive since 1900s. At E.B. Horsman & Son, we’re committed to a workplace where everyone belongs. If you’re qualified, we’d like to hear from you.

What We Offer

• Birthday off
• Health, dental, and employee assistance program benefits
• Annual profit-sharing
• Employee share ownership program (ESOP)
• RRSP matching after 1 year of employment
• Access to EBH University for personal & professional growth

Onsite Work Location

This role will be on-site, based out of the Distribution Center, 19295 25 Avenue, Surrey, BC. This is a full-time position, Monday-Friday, 9:30 am - 6:00 pm, 40 hours per week. This role will require travelling as part of our Warehouse Management Systems (WMS) implementations and training provided to branches throughout Western Canada. Travelling for training and WMS role-out support will be required, typically in a 2-week rotation on site. The successful candidate must be flexible with working hours to accommodate training needs, as this may include occasional evenings or weekends.

Why this role matters

As a Distribution Center (DC) Trainer, you play a key role in developing a safe, skilled, and efficient team. By training and mentoring new hires on DC procedures, safety protocols, and equipment use, you help build a strong operational foundation. Your work supports smooth onboarding, consistent processes, and effective transitions to our Warehouse Management System. Reporting to the DC Supervisors, you help drive performance, support team development, and ensure we maintain high standards across our operations.

What To Expect In The Role

• You will lead by example. A safety-first attitude and valuing safety every day.
• You will have a high attention to detail. You pride yourself on ensuring all details are covered, such as having a high attention to accuracy in picking and receiving.
• You will be a collaborative communicator. Communication is key in this role.
• You enjoy teaching. You enjoy interacting with new staff and teaching, coaching, and mentoring. You can adapt your teaching style to cater to different learning styles and ensure a positive onboarding experience.
• You are a motivated individual and a team player. The ability to work independently and in a team environment to ensure the Distribution Center objectives are being met.
• You will bring a desire to provide excellent customer service. We take pride in providing the best product, the best solution, and the best service with the best people for our customers.
• You will be challenged physically. There will be lots of hands-on work and being able to keep endurance in a high-paced environment, lifting up to 50lbs.

Ideal candidate profile

• High school completion
• Previous experience as a lead hand and trainer in a warehouse environment is required
• Possesses the ability to lift 50 lbs., stand/move for 6+ hours per day
• Forklift certification (Train the Trainer experience would be an asset)
• First Aid certificate and experience would be an asset
• WHMIS certified
• Approachable demeanour and a positive "customer first" attitude and detail-oriented
• Comfortable with technology, and the ability to learn new software programs
• Basic mathematical skills with the ability to calculate simple equations mentally
• Strong verbal and written communication skills
• Passion for excellence and continuous learning
• Ability to take initiative to continuously improve skills and knowledge

Our Core Values: Celebrating the Past, Empowering the Future Teamwork | Integrity| Continuous Improvement | Resilience | Empowered

We thank all applicants for their interest. Only those living in Canada with permanent work authorization will be considered. Please note that only candidates selected for an interview will be contacted.