Warehouse Supervisor - Vaughan

SHEIN; Vaughan; On-site; CAD 52,000 - 75,000; Full time

Job summary

SHEIN is seeking a Warehouse Supervisor to oversee inbound and outbound operations in Vaughan, coordinating with 3PL teams to maximize productivity and ensure safety and accuracy across the warehouse.

This role requires leadership in a distribution environment, familiarity with ERP/WMS systems and forklift operation, and a strong focus on continuous improvement and regulatory compliance.

Qualifications

• Physical demands: able to lift up to 50 lbs.
• Licensed forklift and reach truck operator.
• Education in logistics management or related field is an asset.
• 3–8 years in distribution with 1+ year leadership experience.
• Experience with ERP and WMS, and MS Office applications.

Responsibilities

• Oversee inbound and outbound warehouse operations with 3PL partners and monitor daily activities.
• Develop and execute departmental action plans to achieve objectives and drive improvements.
• Ensure target metrics and SLAs are met; identify trends and resolve issues.
• Coach and motivate team members; recognize performance and reinforce objectives.
• Utilize WMS and TMS or other systems to manage operations; operate forklifts as needed.
• Coordinate scheduled maintenance with property and warehouse teams; supervise trades and repairs.
• Ensure health and safety compliance and lead incident reporting and guidance to stakeholders.

Skills

Forklift operation

Leadership experience

Communication skills

Analytical skills

Microsoft Office

Education

Education in logistics management or business management

Tools

ERP systems

WMS systems

Microsoft Excel & Word

Job description

SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. From our global offices, we reach customers in more than 150 countries.

Founded in 2012, SHEIN works with outstanding, creative, and capable peers. We share an energetic and open culture for capable people to discern, work and ignite as a team.

To learn more about SHEIN, please visit https://ca.shein.com, follow our Instagram @shein_ca and TikTok @sheinca_.

Position Summary:

Our Warehouse Supervisor will be responsible for the day-to-day operation of inbound & outbound, maintaining productivity level, general maintenance of the warehouse facility.

This role will demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Job Responsibilities:

Warehouse Operation Management

• 1. Work with 3PL warehouse teams to maximize their contributions, including multiple areas and processes in the warehouse operation. Communicate with the managers and supervisors to monitor daily operational activities.
• 2. Prepare and execute departmental action plans to achieve operational objectives and drive continuous improvement.
• 3. Oversee the execution of departmental work tasks to ensure that all the target metrics and SLAs are met. Resolve operational problems and conduct audits while identifying trends.
• 4. Coach team members by creating a shared understanding of objectives and how to achieve them; reward and recognize team members.
• 5. Able to use WMS, TMS or other systems and other tools to manage the day-to-day operations.
• 6. Operate forklifts or reach truck to assist team when shorthanded or busy.
• 7. Perform other duties assigned in accordance with warehouse/logistic function.

Warehouse General Maintenance

• 8. Working with the warehouse management and property management company to coordinate scheduled Preventative/Corrective Maintenance activities, Manage and supervise all aspects of work performed by the various building trades and areas of specialization, such as but not limited to, electrical maintenance, fire suppression, fire life systems safety, plumbing, HVAC, all other trades, disciplines, for a 24-7-hour operation.
• 9. Knowledge and hands-on experiences for general repairs.
• 10. Maintain records, prepare reports, and compose correspondence relative to the maintenance activities.
• 11. Purchasing maintenance supplies and manage the inventory.

Health and Safety Management

• 12. Ensure compliance within the department including labor laws and Health and Safety compliance.
• 13. Inspect work progress to ensure proper Health and Safety specifications, safety protocols and SOPs are followed.
• 14. File Health and Safety incident reports and Provide guidance to subcontractors, clients, and project team members to ensure that project activities are completed according to applicable health and safety plan.

Job Qualifications:

• 1. Physical Demands, able to lift heavy object (up to 50 lbs.)
• 2. Licensed Forklift and reach truck operator.
• 3. Education in logistics management, business management or related field would be an asset.
• 4. 3 - 8 years of experience of working in a distribution function environment; 1+ years of experience leadership experience in a distribution function environment.
• 5. Experience with ERP system, WMS systems, Microsoft Office applications (Excel & Word)
• 6. Highly motivated, energetic and capable to address issues with a strong sense of urgency.
• 7. Strong analytical skills, with the ability to report and recommend solutions to challenges.
• 8. Strong communication skills both verbal and written.

SHEIN is an equal opportunity employer committed to a diverse workplace environment.