Warehouse Supervisor

Dean Davidson; Toronto; On-site; CAD 73,000 - 94,000; Full time

Job summary

Join a fast-growing, innovative firm specializing in luxury jewelry as a Warehouse Supervisor. In this pivotal role, you will lead daily warehouse operations, ensuring efficient inventory management and coordination with third-party logistics providers. Your hands-on approach will ensure high standards in packing and shipping, while your leadership will foster a culture of teamwork and continuous improvement. This is an exciting opportunity to contribute to a brand known for its quality and elegance, working in a dynamic environment where your efforts will directly impact the success of the business.

Qualifications

• 3+ years of warehouse experience, especially with 3PL coordination.
• Strong knowledge of WMS and fulfillment software.

Responsibilities

• Lead daily warehouse operations, ensuring efficiency and accuracy.
• Coordinate with 3PL providers for timely order fulfillment.

Skills

Logistics Coordination

Inventory Management

Problem-Solving

Communication

Team Leadership

Education

Bachelor's in Logistics

Bachelor's in Supply Chain Management

Tools

Warehouse Management Systems (WMS)

Fulfillment Software

Inventory Reporting Tools

Job description

We are seeking an experienced Warehouse Supervisor who enjoys actively participating in daily warehouse activities, including packing and shipping jewellery products, inventory handling, and coordinating logistics. This role requires a hands-on individual working alongside a small team. The ideal candidate will ensure efficient warehouse operations and effective coordination with third-party logistics (3PL) partners.

Key Responsibilities:

Warehouse Operations:

• Lead daily warehouse activities, including receiving, inventory management, picking, packing, and shipping.
• Directly engage in hands-on packing and handling of jewellery products, ensuring high standards of accuracy and care.
• Maintain inventory accuracy and appropriate stock rotation, especially for fragile and high-value items.
• Oversee warehouse organization, cleanliness, safety, and regulatory compliance.
• Monitor operational workflow to achieve KPIs, such as fulfillment accuracy, timeliness, and inventory control.

3PL Coordination:

• Coordinate closely with third-party logistics (3PL) providers to ensure smooth integration and timely order fulfillment.
• Address and resolve any issues related to 3PL services, including delays, damages, or discrepancies.
• Ensure effective systems integration between warehouse management software and 3PL platforms.

Inventory Control:

• Perform regular inventory audits and reconcile physical stock with warehouse system records.
• Proactively address inventory discrepancies, shortages, or excess stock.
• Generate and maintain accurate reports on inventory, fulfillment accuracy, and shipping metrics.

Team Supervision and Support:

• Supervise and provide direct support to warehouse associate(s), promoting efficiency and adherence to safety standards.
• Foster teamwork, accountability, and a culture of continuous improvement within the small warehouse team.

Process Improvement:

• Identify and implement opportunities to enhance warehouse efficiency, processes, and cost-effectiveness.
• Collaborate with procurement, sales, and customer service teams to ensure smooth business operations.

Qualifications:

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field (preferred).
• Minimum 3 years of warehouse experience, including at least 2 years coordinating with 3PL providers.
• Comfortable performing hands-on warehouse tasks, including packing and shipping.
• Strong knowledge of warehouse management systems (WMS) and fulfillment software.
• Excellent problem-solving skills, especially regarding logistics and inventory control.
• Effective communication skills to collaborate with internal and external stakeholders.
• Experience handling high-value products, ideally within jewellery or luxury goods.
• Ability to multitask and prioritize in a fast-paced environment.
• Knowledge of safety standards and regulations within warehouse settings.

Preferred Skills:

• Experience with jewellery-specific packaging and handling requirements.
• Proficiency in inventory and performance reporting tools.

Reports to: Operations Manager

Location: This is a full-time, permanent, on-site position based in our downtown Toronto office. Candidates must be legally authorized to work in Canada.

We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.

We are an equal opportunity employer and provide accommodations upon request.

About Dean Davidson:

Dean Davidson is an internationally renowned Canadian jewelry designer who was honoured as the Canadian Arts & Fashion Awards 2019 Accessory Designer of the Year. We are a fast growing direct-to-consumer business, based in downtown Toronto, Canada, that can also be found in over 300 luxury boutiques and department stores across the globe.

We make high quality jewelry that become an instant classic and will stand the test of time. Our designs have recently been worn by Oprah, Jennifer Lopez, Meghan Markle and many more.

There are a lot of exciting things happening in our studio and we’re growing quickly. Working alongside the rest of the Dean Davidson Design team we are looking for someone who is a team player and has a passion for the fashion industry!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Luxury Goods & Jewelry

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