Warehouse Shipping and Receiving Support II Canada

Daimler Truck North America LLC.; Calgary; Hybrid; CAD 91,981,000 - 115,976,000; Full time

Benefits offered by this job

401k match

4 weeks vacation

Holidays

Parental leave

Healthcare plans

Wellness programs

Onsite fitness

Tuition assistance

Volunteer paid time off

Disability plans

Job summary

Daimler Truck North America LLC. in Calgary, AB is seeking a warehouse administrative professional to support daily operations and vendor interactions. You will handle data entry, reports, and customer inquiries with a focus on accuracy and service quality.

The role emphasizes cross-functional teamwork, process improvement, and maintaining clear communication with warehouse personnel to meet goals and timelines.

Qualifications

• High school diploma or Associate degree as stated.
• Proficiency in Microsoft Office and data entry.
• Strong customer service and communication skills.
• Experience coordinating multiple activities and projects.

Responsibilities

• Perform administrative tasks and data entry in a fast-paced DC environment.
• Provide excellent service to customers over the phone and email.
• Research discrepancies with vendors, carriers, and warehouse staff.
• Maintain logs, run reports, and support continuous improvement ideas.

Skills

Microsoft Office

Data entry

Customer service

Multitasking

Communication

Problem solving

Vendor relations

SAP

SQL

Access

Education

High school diploma

Associate degree

Tools

MS Office

SAP

SQL

Microsoft Access

Job description

**Inside the Role**You will be part of the office team and conduct daily interactions with warehouse personnel in all related functions. Create a positive work environment though real-time observation and specific, constructive and actionable feedback. Working with a sense of urgency will help ensure that operational plans are executed, performance goals are achieved and teams are kept informed. You'll have the autonomy to innovate with new approaches to processes, all in the name of continuous improvement. Your ability to find root causes to problems will be well supported by an environment of calculated risk and testing. And your commitment to others will shine when you work alongside of team members to assist them with meeting their team and individual goals.**Posting Information**We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.**We Take Care of Our Team****Position offers a starting hourly range of $23 - $29 Hr. USD**Pay offered dependent on knowledge, skills, and experienceBenefits include 401k company contribution with company match up to 8% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.* **What You Drive at DTNA*** Support and demonstrate a safe and ethical work environment and working culture.* Continually analyze current state processes to identify and address areas for improvement.* General administrative functions including excellent customer service, phone coverage, data entry, receiving vendor packing slips, researching and resolving discrepancies with vendors, the warehouse and carriers. Maintain trailer log and other duties as assigned.* Processing and researching Parts Adjustment Requests and Credit Requests. Including researching problems, vendor returns and carrier issues.* Assisting other team members with special projects, and the ability to cross-train job functions in other departments.* Generate and participate in continuous improvement ideas (TOS).**Knowledge You Should Bring*** High school diploma (or equivalent) with 2 years of related experience OR an Associate's Degree (or higher) in lieu of experience required* Proficiency in Microsoft Office application* Strong PC skills with ability to manage files and folders electronically* Experience with coordinating multiple activities & projects at once* Interact with customers, provide customer service over the phone and research and resolve customer issues* Research, approve and process customer discrepancies and returns.* Interact with suppliers* Provide general administrative support to a fast-paced Distribution Center* Run reports, analyze data and provide detailed information to Leadership and other functional areas within the Distribution Center* Strong oral and written communication skills* Ability to successfully manage multiple and varied responsibilities**Exceptional Candidates Might Have*** Previous experience within an operational environment; i.e. manufacturing, distribution or transportation* Strong interpersonal communications skills* Strong Customer focus and previous face time experience with customers* Ability to manage data using Microsoft Access preferred* SQL experience and ability to create queries preferred* Experience with SAP preferred* Administrative and Office experience in a distribution or manufacturing environment preferred* Shipping and Receiving preferred#LI-LL1 #LI-Onsite**Where We Work**This position is open to applicants who can work in (or relocate to) the following location(s)-Calgary, AB CA. Relocation assistance is not available for this position.**Schedule Type:**OnsiteAt Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all.That is what we are working toward - for all who keep the world moving.**Additional Information*** This position is **not open** for Visa sponsorship **or** to existing Visa holders* Applicants must be legally authorized to work permanently in the country the position is located in at the time of application* Final candidate must successfully complete a criminal background check* Final candidate may be required to successfully complete a pre-employment drug screen* Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions* EEO - Disabled/VeteransDaimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.**SHAPE YOUR FUTURE. CHANGE THE WORLD.**People are what makes us - everyone makes the difference at Daimler Truck. As one global team, we drive success: from conventional powertrains to the future of sustainable transportation. We build to solve. Constantly pursuing our goals. Our culture. Our daily life.It's your impact that makes the difference. Only together, will we achieve more sustainable transportation, reduce our carbon footprint, increase safety on and off the track, develop smarter technology and financial solutions. All essential, to fulfill our purpose for all who keep the world moving. That's why we rely on each other. We start with listening to your insights, thoughts, and ideas.Let's unleash our collective potential to build our future, progress together and lead with the long view. Because everything you do has an impact. It matters. This is what we call impact culture.