Warehouse Manager

Olympia Tile+Stone Inc.; Toronto; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Health, dental, vision benefits

RRSP and Pension programs

Paid vacation, holidays, and sick days

Hands-on operations leadership role

Job summary

Olympia Tile+Stone Inc. in Toronto, ON, is seeking a Warehouse Manager to lead day-to-day warehouse, shipdock, fleet, and delivery operations, ensuring orders are picked, staged, loaded, dispatched, and delivered safely and on time.

You will manage a team of warehouse staff and drivers, drive continuous improvement in service levels, productivity, and cost performance, and uphold safety and compliance across the operation.

Qualifications

• 5+ years of experience in warehouse, distribution, transportation, logistics, or shipdock operations.
• 3+ years managing warehouse teams, drivers, and/or fleet operations.
• Strong understanding of warehouse workflow, order picking, staging, loading, dispatch planning, delivery execution, and customer service requirements.
• Experience with fleet maintenance, inspections, transportation compliance, vendor coordination, and cost control.
• Strong organizational, planning, problem-solving, and decision-making skills in a fast-paced operational environment.
• Comfortable using operational systems, reporting tools, and technology to track performance and improve decision-making.
• Strong communication, collaboration, leadership, and people-management skills.
• Committed to safety, service, continuous improvement, operational accuracy, and cost-effective execution.
• High School Diploma or equivalent; post-secondary education in Logistics, Supply Chain, Operations Management, Business Administration, or a related field is preferred.
• Forklift certification, transportation safety training, or supervisory/leadership training is considered an asset.

Responsibilities

• Oversee day-to-day warehouse, shipdock, fleet, and delivery operations to ensure accurate, on-time orders.
• Lead warehouse employees and drivers, manage workflow and equipment readiness.
• Drive continuous improvement in service levels, productivity, safety, and cost performance.
• Oversee shipping/receiving: order picking, staging, loading, dispatch, dock flow, turnaround times.
• Manage fleet readiness, maintenance, inspections, and transportation costs to reduce downtime.
• Lead and schedule drivers, monitor delivery performance, and address delivery issues promptly.
• Maintain a safe working environment with inspections, training, and corrective actions.

Skills

warehouse operations

fleet management

driver management

safety & compliance

problem solving

communication

leadership

quality control

organizational skills

certifications

Education

High School Diploma or equivalent

Logistics / Operations Management education preferred

Tools

operational systems

reporting tools

Job description

Olympia Tile+Stone Inc. is a leading distributor in the ceramic tile and stone industry, with a rich history dating back to 1927. The company has expanded to establish branches in major cities across Canada and the United States and has become an international leader in the industry. Olympia Tile+Stone Inc. is the largest importer of tile in Canada and a key supplier in the United States.

What You’ll Do

The Warehouse Manager is responsible for leading day-to-day warehouse, shipdock, fleet, and delivery operations to ensure customer orders are picked, staged, loaded, dispatched, and delivered accurately, safely, on time, and cost-effectively. This role provides hands‑on leadership to warehouse employees and drivers, manages operational workflow and equipment/fleet readiness, and drives continuous improvement in service levels, productivity, safety, and cost performance.

Key Responsibilities:

• Shipping and Receiving Operations: Oversee daily warehouse and shipdock operations, including order picking, staging, loading, dispatch, dock flow, and turnaround times to ensure accurate, safe, timely, and cost-effective order fulfillment.
• Fleet & Transportation Management: Manage fleet readiness, maintenance schedules, inspections, records, servicing, utilization, fuel consumption, and transportation costs to reduce downtime and improve delivery efficiency.
• Driver Management & Delivery Execution: Lead and schedule drivers, monitor delivery performance, ensure proper completion of delivery documentation, and address delivery issues, service failures, and customer concerns promptly.
• Safety & Compliance: Maintain a safe working environment across warehouse, shipdock, and fleet operations by ensuring safe work practices, vehicle/equipment inspections, training, certifications, and corrective actions are completed.
• Inventory, Equipment & Facility Coordination: Ensure materials are stored, staged, identified, and handled properly; maintain warehouse organization; coordinate equipment inspections, maintenance, and repairs; and identify improvements to layout, space utilization, and material flow.
• Performance Management & Continuous Improvement: Monitor operational metrics such as on‑time dispatch, order accuracy, loading accuracy, fleet downtime, delivery cost, safety performance, and labour efficiency; identify bottlenecks and implement practical improvements.
• Communication & Collaboration: Communicate effectively with branch management, sales, order desk, customer service, operations leadership, drivers, vendors, and service providers to resolve issues and ensure customer commitments are met.

What You Bring

• You bring 5+ years of experience in warehouse, distribution, transportation, logistics, or shipdock operations
• You have 3+ years of experience managing warehouse teams, drivers, and/or fleet operations
• Strong understanding of warehouse workflow, order picking, staging, loading, dispatch planning, delivery execution, and customer service requirements
• Experience with fleet maintenance, inspections, transportation compliance, vendor coordination, and cost control
• Strong organizational, planning, problem‑solving, and decision‑making skills in a fast‑paced operational environment
• Comfortable using operational systems, reporting tools, and technology to track performance and improve decision‑making
• Strong communication, collaboration, leadership, and people‑management skills
• Committed to safety, service, continuous improvement, operational accuracy, and cost‑effective execution
• High School Diploma or equivalent required; post‑secondary education in Logistics, Supply Chain, Operations Management, Business Administration, or a related field is preferred
• Forklift certification, transportation safety training, or supervisory/leadership training is considered an asset

What We Offer

• Comprehensive benefits including health, dental, vision, and more
• Participation in the Company’s RRSP and Pension programs
• Paid vacation, holidays, and sick days
• A hands‑on operations leadership role with direct impact on service, safety, and efficiency