Warehouse Manager

DoAll Canada, Inc.; Mississauga; On-site; CAD 70,000 - 80,000; Full time

Job summary

DoAll Canada, Inc. is seeking a Warehouse Manager to oversee distribution operations in Mississauga. You will direct outbound freight processing, ensure service levels, and lead a small team while maintaining safety and efficiency.

The role requires experience in distribution and strong cross-functional collaboration. Reporting to the Regional/National Warehouse Manager, you will drive productivity and cost-effective operations, with a focus on delivering value to customers and sustaining growth

Qualifications

• 5+ years in distribution environments.
• 2+ years managing warehouse operations and supervision.
• Knowledge of hazardous materials handling (WHMIS Canada, Hazmat USA) preferred.
• Excellent communication and cross-functional collaboration skills.
• High attention to detail with ability to multi-task and prioritize.
• Strong leadership abilities and team development.
• Ability to travel and support field operations.
• Valid driver’s license required.

Responsibilities

• Direct outbound freight processing and order fulfillment to meet service levels.
• Supervise a small team; schedule workload and develop staff.
• Ensure safety programs and housekeeping are followed.
• Manage relationships with Operations, Purchasing and Accounting.
• Respond to customer/vendor inquiries and resolve service issues.
• Provide back-up support for vending inventory and replenishment.
• Run reports to identify operational deficiencies and implement corrective actions.
• Perform other duties as assigned.

Skills

Leadership

Communication

Attention to detail

Time management

Teamwork

MS Office

Adaptability

Travel readiness

Safety awareness

Tools

MS Office

Job description

The Warehouse Manager oversees distribution warehouse operations for DGI Supply and reports to the Regional Warehouse Manager. This role requires experience in establishing and implementing a robust and effective strategy of direction and guidance to the operational activities of the warehouse with the objective of maximizing and optimizing growth and profitability.

DUTIES AND RESPONSIBILITIES

• Directing, coordinating, managing and controlling the following within the facility while working alongside their team:
  • All activities related to the efficient processing of outbound freight and ground sales orders and maintaining daily operations and timely order processing
  • Various functions related to ensuring that the warehouse service level is maintained at or above the prescribed company objective
  • Establish and maintain effective relationships with Operations, Purchasing and Accounting, integrated supply and various other Corporate Departments
  • Respond to customer or vendor questions to resolve potential issues regarding distribution services
  • Participate in the development and implementation of service and productivity improvement initiatives to increase customer satisfaction and reduce operating expense
  • Direct and maintain a safe environment in which to work; Execute established safety and security programs
• Supervise a team of 2+ employees, scheduling workload and delegating tasks:
  • Ensure all employees at assigned warehouses are in compliance with SOP guidelines and current on all assigned trainings; provides development opportunities for career growth and succession planning:
    • Conduct performance management activities including, annual performance appraisals and design of training and career development plans
    • Ensure that progressive coaching and counseling concepts are conducted according to established policies and procedures
    • Review workforce staffing plans to ensure proper levels are allocated to meet business demands
  • Responsible for, as needed, delivering product to the customers’ specifications/agreed arrangement in a safe and courteous manner treating the customer with the utmost respect as a representative of the company
  • Works with their team to provide back-up support with supplying local vending customers their inventory and replenishing vending machines as needed
  • Ensures DGI vehicle is clean and tidy by end of business day
  • Maintains company vehicle in compliance with Fleet Vehicle Policy
  • Operates forklift equipment on a daily basis.
  • Perform basic sanitation duties to maintain a clean and safe environment, clear aisles of debris
  • Ensuring the building and grounds are in working order, proactively reporting issues to manager and escalating when needed, getting quotes for repairs and seeing through to completion; on occasion provides hands on support for landscaping
  • Observe all safety policies and procedures; including the dress code and wears Steel Toed Shoes at all times
  • Running and analyzing reports to identify potential operational deficiencies and take corrective actions
  • Take accountability for goals and drive toward accomplishing them
• Other duties as assigned
• Reports to the Regional Warehouse Manager or National Warehouse Manager

SKILLS AND EXPERIENCE REQUIRED

• Compensation range between $70,000 to $80,000
• 5+ years of work experience in a distribution environment
• 2+ years managing warehouse operations and supervisory experience
• Knowledgeable about the transportation of dangerous/hazardous goods and WHMIS (Canada) and Hazmat (USA), preferred
• Excellent communication and partnership skills with ability to communicate well across all organization levels
• High attention to detail and the ability to multi-task and prioritize
• Strong leadership abilities
• Teamwork oriented, solid supervisory experience
• Technically proficient with MS Office programs
• Ability to travel
• Passionate, Adaptable, Customer Focused and Teamwork oriented
• Strong sense of urgency and accountability
• Must have a valid driver's license

This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.