waiter / waitress - food and beverage services

India Village Grill Restaurant & Catering Ltd.; Hamilton; On-site; CAD 30,000 - 40,000; Full time

Job summary

A vibrant restaurant in Hamilton is looking for a dedicated server with 1-2 years of experience. The role includes greeting patrons, serving food and beverages, and ensuring customer satisfaction in a fast-paced environment. Candidates must be organized, client-focused, and capable of managing multiple tasks under pressure.

Qualifications

• Experience: 1 year to less than 2 years in a similar role.
• Must be of legal age to mix and serve alcoholic beverages.
• Own transportation required.

Responsibilities

• Prepare and serve specialty food at customers' tables.
• Greet patrons, present menus, and describe menu items including daily specials.
• Address customers' complaints or concerns.

Skills

Client focus

Efficient interpersonal skills

Organized

Team player

Tools

Point of sale system

Job description

• Experience : 1 year to less than 2 years

Work setting

• Restaurant

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Prepare and serve specialty food at customers' tables
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial / territorial liquor legislation and regulations
• Advise on menu selections
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Order and maintain inventory of wines and wine glassware
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Assist clients / guests with special needs
• Provide customer service

Computer and technology knowledge

• Point of sale system

Transportation / travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Standing for extended periods
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Organized
• Team player
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?