Restaurant Server - Baci Ristorante

Carmen's Group; Hamilton; On-site; CAD 30,000 - 60,000; Full time

Job summary

Baci Ristorante, part of Carmen's Group, is searching for enthusiastic Restaurant Servers to provide exceptional service in a modern Italian setting. Join a team known for its commitment to creating extraordinary experiences and work in a flexible environment. Ideal candidates will have experience in hospitality, a friendly demeanor, and a passion for customer service.

Benefits

Competitive wage package

Pay on demand

Flexible work schedule

Group RRSP

Hotel discounts worldwide

Restaurant discounts

Team building and wellness events

Opportunities for growth

Qualifications

• 1-2 years’ experience in the hospitality industry, preferably in a serving capacity.
• Excellent verbal and written communication skills.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Ensure the highest quality service and deliver extraordinary experiences to the guests.
• Get to know our guests and answer any questions they may have.
• Prepare alcoholic and non-alcoholic beverages as needed.

Skills

Problem-solving

Communication

Customer service

Team player

Job description

Baci Ristorante, located in the C Hotel by Carmens,is a modern and upbeat Italian restaurant. Baci Ristorante has an open style kitchen and central wood burning oven which provides an intimate gathering place for guests and patrons. Baci Ristorante is part of Carmens Group; an entertainment and hospitality company committed to creating extraordinary experiences to our clients and guests.

If you have the desire to work as aRestaurant Serverin anintimate, modern Italian restaurant and are looking to join a team of champions we want to meet you.

OUR AWARDS:

• Great Place to Work Certified – 2022, 2023, 2024
• Most Trusted Executive Teams – 2023
• Best Places to Work in Hospitality & Retail – 2023
• Best Places to Work in Canada – 2024
• Best Workplaces for Women – 2024
• Best Workplaces for Mental Wellness – 2024

AT BACI RISTORANTE OUR SERVERS:
Are expected to ensure the highest quality service and deliver extraordinary experiences to the guests while dining at Baci Ristorante.

Gain meaningful work experience in a welcoming and exciting environment where we lead by example and work together to achieve results.

This is the perfect opportunity for someone who is looking for a professional serving role. We are flexible in our approach to scheduling in order to accommodate our team’s other commitments.

RESTAURANT SERVERS AT BACI RISTORANTE WILL HAVE THE OPPORTUNITY TO:

• Get to know our guests; be able to comfortably answer any questions they may have.
• Learn the details of various menu options on offer.
• Ensure consistent steps of service with every guest interaction in line with marketing initiatives.
• Ensure guests are satisfied with their selections and service, be attentive to their needs.
• Prepare alcoholic and non-alcoholic beverages as needed
• Ensure service areas are kept clean, tidy and functional at all times.
• Complete closing and opening duties in a timely manner.
• Encourage upselling through team incentives.
• Resolve guest complaints and requests in a friendly, timely and efficient manner.
• Make a difference in the lives of each and every one of our members and guests by directly contributing their extraordinary memories.
• Exercise good judgment and demonstrate leadership abilities.
• Perform all other side duties as assigned.

SERVER POSITION REQUIREMENTS:

• 1-2 years’ experience in the hospitality industry, preferably in a serving capacity
• Positive, outgoing and friendly team player
• Strong problem-solving abilities
• Excellent verbal and written communication skills
• Ability to work well under pressure in a fast-paced environment
• Flexible availability including evenings and weekends is required
• Friendly, professional and customer service focused
• Ability to build rapport quickly with members and guests.
• Prior experience with restaurant POS systems an asset
• Smart Serve Certification required

WHAT CAN WE OFFER?

• Great Place to Work Certified
• Competitive wage package
• Pay on demand
• Flexible work schedule
• Group RRSP
• Hotel discounts worldwide
• Restaurant discounts
• Staff recognition
• Team building and wellness events
• Opportunities for growth and a chance to play a role in our vision to continue being innovators and industry champions within the Hamilton hospitality community

Carmens Groupis an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world class service, we have remained industry champions for over 40 years.We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmens Event Centre, The C Hotel, The Lakeview, The Hamilton Convention Centre, fig&lemon Catering, Mercanti Specialty Foods, the Arlington Hotel & River's Edge, and the Good Earth Food & Wine.We are devoted to bringing excitement to Hamilton and Southern Ontario, and to enhancing the image of our local communities with every strategic initiative we pursue.


Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment.Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Cultureupon scheduling your interview.