waiter/waitress

Government of Canada - Western; Sooke; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking dedicated individuals for a restaurant role in Sooke. This position offers the chance to engage with customers, address their needs, and ensure a pleasant dining experience. Responsibilities include serving food, managing cash transactions, and providing top-notch customer service. Ideal candidates will have a strong background in customer service and a passion for the hospitality industry. Join a dynamic team where your contributions will enhance the dining experience for patrons in a vibrant setting.

Qualifications

• Minimum 1 year of experience in a customer service role.
• Ability to handle cash transactions and balance cash registers.

Responsibilities

• Address customers' complaints and concerns effectively.
• Serve food and beverages while providing excellent customer service.
• Balance cash and record sales accurately.

Skills

Customer Service

Cash Handling

Menu Knowledge

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Restaurant

Responsibilities Tasks

• Address customers' complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Assist clients/guests with special needs
• Provide customer service