Waiter/waitress

Tobermory; Dartmouth; On-site; CAD 32,666,000 - 43,554,000; Full time

Job summary

Hearthstone Inn Dartmouth is seeking a motivated waiter/waitress for permanent, full-time employment in Dartmouth, NS. You will take orders, describe menu items, and ensure guests receive friendly, efficient service across day, evening, night and weekend shifts.

Responsibilities include greeting guests, presenting menus, handling payments, and providing excellent customer service while upholding hygiene and safety standards. Experience is an asset; fluent English required.

Qualifications

• Must be fluent in English.
• High school diploma required.
• Experience is an asset.
• Able to handle up to 30 lbs (13.5 kg).
• Client-focused with good interpersonal skills.
• Reliable and flexible with shifts.
• Excellent oral communication required.
• Team player who can work well in a fast-paced environment.

Responsibilities

• Greet customers, present menus, make recommendations and answer questions about food and beverages.
• Take orders and relay to kitchen and bar staff.
• Describe menu items, including daily specials, to customers.
• Provide excellent customer service and upsell where appropriate.
• Handle payments and process transactions.
• Assist guests with special needs and ensure guest satisfaction.
• Conduct sensory evaluations of wines when required.
• Assist in serving food and beverages and maintaining cleanliness of tables.

Skills

Fluent English

Excellent oral communication

Interpersonal skills

Team player

Customer service orientation

Education

High school diploma

Job description

Hearthstone Inn Dartmouth is located at Dartmouth, NS. The company is currently looking for applications for the role of Waiter/waitress. We are in search of a self-disciplined individual with outstanding interpersonal skills. The selected applicant will be required to join and take their responsibilities at the earliest. The open positions are for Permanent employment or Full time job. The timings of shifts may be Day, Evening, Night, Weekend, Shift, Early Morning and Morning.

Employer Name: Hearthstone Inn Dartmouth
Position: Waiter/waitress
No. of vacancies: 5
Salary: $15.20 hourly / 30 to 40 hours per week
Employment type: Permanent employment, Full time
Location: Dartmouth, NS

• The candidate must be of legal age to mix and serve alcoholic beverages.
• The candidate will be responsible for addressing customer complaints or concerns.
• The candidate must present bills to customers and accept payment in cash, credit or debit cards, travellers cheques, or room billings.
• The candidate must describe menu items, including daily specials, to customers.
• The candidate will be responsible for advising on menu selection.
• The candidate must clear and clean tables, trays, and chairs.
• The candidate must greet customers, present menus, make recommendations, and answer questions about food and beverages.
• The candidate will be expected to conduct sensory evaluations of wines.
• The candidate must be able to serve food and beverages.
• The candidate will be responsible for taking orders and relaying them to kitchen and bar staff.
• The candidate must assist clients/guests with special needs.
• The candidate must provide excellent customer service.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a certificate of Secondary (high) school graduation.
• Candidate having experience is an asset.
• The candidate must be able to handle weight up to 13.5 kg (30 lbs).
• The candidate should be client focused.
• The candidate should have effective interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate must be flexible.
• The candidate must be capable of acting on their own initiative.
• The candidate should be reliable.
• The candidate should be a good team player.

Work setting

• The candidate must work in a hotel, motel, resort, restaurant, formal dining room and coffee shop.

Work conditions and physical capabilities

• The candidate must be willing to work long hours in bending, crouching, and kneeling positions.
• The candidate should be able to work in fast-paced busy environment.
• The candidate should be required to handle heavy loads as part of routine work.
• The candidate should be prepared to perform physically demanding tasks as part of their daily work.
• The candidate must be willing to work in a standing position for extended periods of time.The candidate should be willing to work under pressure.
• The candidate should receive other benefits, any accrued compensation or advantage of the executive other than accrued compensation that is payable on or after the termination of employment under a plan, policy, or company program.