Volunteer Program Coordinator

Anishinabek Employment & Training Services; Northwestern Ontario; Hybrid; CAD 77,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Pension plan

Health, vision & dental coverage

Life insurance

Generous vacation & holidays

EFAP & wellness initiatives

Tuition reimbursement

Staff events & recognition

On-site festival & event exposure

Job summary

City of Thunder Bay is seeking a proactive Volunteer Program Coordinator to lead the Recreation & Culture division's volunteer efforts across city programs and major events. You will recruit, train, engage, and recognize volunteers while ensuring they are prepared and supported for roles in festivals and community initiatives.

You will develop recruitment strategies, manage an online volunteer system, and coordinate orientation and ongoing training.

Qualifications

• Experience in volunteer management with staff and volunteers.
• Experience developing policies, procedures and training.
• Experience in community development, recreation and marketing.

Responsibilities

• Lead development, promotion and delivery of the Recreation & Culture volunteer program.
• Recruit, train and support volunteers for programs and events.
• Administer online volunteer management software and provide training.
• Coordinate volunteer orientation, youth/new volunteer training and ongoing staff training.
• Supervise volunteers at major events and plan annual recognition.
• Develop marketing strategies and coordinate outreach for recruitment.
• Review policies and Volunteer Code of Conduct, update Handbooks as needed.

Skills

Volunteer management

Staff supervision

Community development

Marketing

Event coordination

Education

Degree in recreation/human resources

Diploma in recreation/human resources

Job description

City Manager's Office Thunder Bay, Ontario P7E6H8

As the Volunteer Program Coordinator, you'll coordinate the Recreation & Culture Division's volunteer program, helping recruit, train, engage, and support volunteers who contribute to programs, festivals, events, and community initiatives across the city.

Working closely with staff and volunteers, you'll help create meaningful opportunities for people to get involved while ensuring volunteers are prepared, supported, and recognized for their contributions. From developing recruitment strategies and training programs to coordinating volunteer teams at major events put on by the City of Thunder Bay, you'll play an important role in strengthening community participation and enhancing the experiences that bring people together.

Employment Type

Full Time

Job Occupation Type

Student Coordinator

Total Positions

1

Wage

$76,570.34-$90,082.75

Hours/Week

0

Days of Work

n/a

Closing Date / Apply By

10/16/2026

Start Date

n/a

Duties

In this role, you will lead the development, promotion, and delivery of the Recreation & Culture volunteer program while recruiting, training, and supporting volunteers for programs and events across the City. You will also have the following accountabilities:

• Set goals and objectives, evaluation criteria, develop policies and procedures and develop and implement strategies for effective delivery of the Division’s volunteer management program and associated systems.
• Administer the Corporation’s online volunteer management software for volunteer job posting, application intake and volunteer management database functions; provide related training and supports to volunteer supervisors throughout the Corporation; compile and present related statistical data and reports as required.
• Oversee and monitor volunteer screening, intake and placement for Divisional programs; ensure adequate staff and volunteer levels are maintained for volunteer functions in Division recreation and education programs.
• Coordinate and deliver volunteer orientation sessions; plan and deliver youth/new volunteer training programs for internal and external volunteers and groups; coordinate the development and provision of on‑going training for staff, volunteers and associated committees as required.
• Supervise volunteers at major events for the Division.
• Plan and deliver annual Division volunteer recognition event as well as program-specific volunteer recognition.
• Develop marketing strategies to promote awareness of the value and benefits of volunteering including maintaining program websites and social media; coordinate outreach recruitment initiatives including coordinating and participate in job fairs and recruitment presentations.
• Coordinate and undertake the review and update of Corporate and Divisional policies and procedures including the Volunteer Code of Conduct and Volunteer Handbooks; involving Division and Corporate volunteer supervisors as required.

Qualifications

Here’s what will help you succeed as the Volunteer Program Coordinator:

• Degree in recreation, human resources, or related human services discipline, preferably with a volunteer management certificate, with two years’ experience in volunteer management, including working with and supervising staff and volunteers and developing and supporting volunteer committees; or
• Diploma in recreation, human resources, or related human services discipline, preferably with a volunteer management certificate, with four years’ experience in volunteer management, including working with and supervising staff and volunteers and developing and supporting volunteer committees; and
• Experience in community development, recreation, and marketing is required.

We're proud to offer a workplace where your well-being, growth, and sense of purpose come first. As

the Volunteer Program Coordinator, you'll enjoy:

• A competitive salary that reflects your expertise
• A matching pension plan to help you build long-term financial security
• Comprehensive health, vision, and dental coverage, plus life insurance for peace of mind
• Generous paid vacation and holidays, with the option to purchase additional leave days when you need more time off
• Access to a confidential Employee and Family Assistance Program (EFAP) and wellness initiatives to support your overall health
• Leadership development and tuition reimbursement programs, so you can continue to grow your skills and career
• A culture of recognition and appreciation, with staff events and programs that celebrate your contributions
• The opportunity to work behind the scenes and on‑site at major community festivals, events and celebrations throughout the year
• Exposure to event operations, volunteer leadership, community engagement, and large-scale event coordination
• A dynamic role that combines volunteer management, training, community outreach, program