Volunteer Gaming House Host — Patron Engagement

Liver Canada; Toronto; On-site; Full time

Job description

LIVER CANADA

GAMING HOUSE VOLUNTEER

HELP SUPPORT LIVER CANADA – GAMING HOUSE VOLUNTEERS NEEDED

Position:

Gaming House Volunteer

Rama East Gaming House

991 Kennedy Road, Scarborough

Position Focus:

Revenue Generation

POSITION SUMMARY

Liver Canada is seeking volunteers to represent us at the Rama East Gaming Centre at 9912 Kennedy Road in Scarborough.

Key Responsibilities

• Greet/acknowledge incoming patrons to the Gaming House
• Be aware of any minors (under 18 years of age) or persons under the influence of alcohol or drugs entering the Gaming House and advise staff
• Advise patrons that no outside food or beverages are allowed in the Gaming House.
• Explain or hand out information on progressive jackpots that are available for patrons to win that day.
• Clean machines on the gaming floor on an ongoing basis throughout shift or at the specific request of Gaming House staff
• Communicate customer issues promptly to staff
• Assist with food delivery when busy
• Assist with the sign-up of customers for a player card.
• Acknowledge patrons when leaving

Note: These duties can change at any time. Staff may ask from time to time for assistance with something; volunteers can assist if it does not involve touching or handling money.

Requirements

• Must be 18 years of age or older
• Successful application and completion of one-on-one interview
• Must be dependable, punctual, friendly, and comfortable in a busy and loud (slot machine sounds, music) environment
• Must complete a short, mandatory online training session from the Charitable Gaming Association of Ontario (CGAO)
• Must be able to stand/move around during a two-hour shift

Time Requirement

One to two (1-2) two hour shifts per month

Contact

[e-mail]...........