Visitor Experience & Front Desk Specialist

Ricoh USA, Inc.; Calgary; On-site; CAD 25,000 - 28,000; Full time

Job summary

Ricoh Canada in Calgary is seeking a receptionist and switchboard associate to support Managed Services. You will warmly welcome visitors, answer calls, issue badges, manage meeting room schedules, and update the internal directory.

Ideal candidates have a high school diploma and 1–2 years in a receptionist or switchboard role, strong communication, and proficiency in Microsoft Office. This role requires being able to lift up to 30 lbs and maintain a professional front desk.

Qualifications

• High School Diploma or equivalent is required.
• 1–2 years as receptionist or switchboard preferred.
• Excellent interpersonal and communication skills.
• Proficient with Microsoft Office applications.
• Able to lift and push objects up to 30 lbs.

Responsibilities

• Greet customers and visitors courteously and professionally.
• Answer, screen, and direct all incoming calls.
• Assist visitors with badge issuance.
• Manage and maintain meeting room schedules.
• Review and update the internal telephone directory.
• Keep reception area tidy and present a professional image.
• Provide general administrative support.

Skills

Interpersonal skills

Self-motivation

Verbal & written communication

Microsoft Office

Lifting up to 30 lbs

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Ricoh Canada in Calgary is seeking a receptionist and switchboard associate to support Managed Services. You will warmly welcome visitors, answer calls, issue badges, manage meeting room schedules, and update the internal directory.

Ideal candidates have a high school diploma and 1–2 years in a receptionist or switchboard role, strong communication, and proficiency in Microsoft Office. This role requires being able to lift up to 30 lbs and maintain a professional front desk.