Senior Receptionist & Switchboard

Ricoh Canada Inc.; Calgary; On-site; CAD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, life and disability保险

Retirement plan with company matching

Tuition assistance

Paid vacation time and paid holidays

Personal and professional development

Job summary

Ricoh Canada Inc. is seeking a friendly and organized Receptionist & Switchboard for our Managed Services team. You will greet visitors, screen calls, issue visitor badges, manage meeting room schedules, and maintain the internal directory, ensuring the reception area reflects a professional image.

The role requires 1–2 years of receptionist or switchboard experience and a High School Diploma or equivalent. Proficiency with Microsoft Office and strong communication skills are essential.

Qualifications

• High School Diploma or equivalent experience.
• Minimum 1–2 years of experience in a receptionist or switchboard role.

Responsibilities

• Courteously meet and welcome customers and members of the public.
• Answer, screen, and direct all incoming calls.
• Assist visitors with visitor badge issuance.
• Manage and maintain meeting room schedules.
• Review and update the internal telephone directory.
• Monitor and ensure the reception area is kept tidy and presents a professional, business‑like image.
• Perform general administrative support tasks.

Skills

Interpersonal skills

Verbal & written communication

Microsoft Office

Lifting up to 30 lbs

Education

High School Diploma

Job description

Receptionist & Switchboard, Managed Services

Responsibilities:

• Courteously meet and welcome customers and members of the public
• Answer, screen, and direct all incoming calls
• Assist visitors with visitor badge issuance
• Manage and maintain meeting room schedules
• Review and update the internal telephone directory
• Monitor and ensure the reception area is kept tidy and presents a professional, business‑like image
• Perform general administrative support tasks

Education & Experience:

• High School Diploma or equivalent experience
• Minimum of 1–2 years of experience in a receptionist or switchboard role

Skills:

• Excellent interpersonal skills with the ability to quickly develop business relationships
• Excellent verbal and written communication skills
• Proficient in Microsoft Office
• Ability to regularly lift and push objects up to 30 lbs

About Us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

• Select the medical, dental, life, and disability insurance coverage that fits your needs.
• Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.