Vice President, Business Operations

Brandt; Regina; On-site; CAD 150,000 - 210,000; Full time

Job summary

Brandt Group of Companies seeks a strategic Vice President, Business Operations to lead the Regina Pats and Regina Red Sox. Reporting to the CEO, you will oversee Sponsorship, Ticket Sales, Marketing & Digital Media, Merchandise, Community Engagement, and Game Day & Fan Experience, driving sustainable revenue growth.

You will build a culture of collaboration, accountability, and innovation while ensuring operational efficiency and exceptional fan experiences across both clubs.

Responsibilities

• Lead the development and execution of business plans for the Regina Pats and Regina Red Sox, aligning departmental goals with organizational strategy and long‑term growth.
• Set revenue and performance targets for ticketing, sponsorship, and merchandise; monitor progress with department heads.
• Oversee marketing strategies, fan engagement programs, and data analytics to drive sales, ROI, and brand value.
• Manage game‑day operations and fan experience delivery to ensure a world‑class experience for fans and sponsors.
• Provide regular operational updates, KPIs, and financial forecasts to Ownership, CEO, and Controller; ensure compliance and budgeting.

Job description

The Vice President, Business Operations is a key member of the Brandt Sports & Entertainment ("BSE") leadership team, responsible for driving the overall business performance, profitability, and growth of the Regina Pats and Regina Red Sox (the "Club(s)").

Reporting directly to the Chief Executive Officer ("CEO"), this role provides executive oversight of all business operations departments, including Sponsorship, Ticket Sales, Marketing & Digital Media, Merchandise, Community Engagement, and Game Day & Fan Experience.

The Vice President, Business Operations will focus on delivering sustainable revenue growth, operational efficiency, and exceptional fan and community experiences, while fostering a culture of collaboration, accountability, and innovation across the organization.

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there's no place we'd rather be because just like them, it's when we're working hard and getting things done that we're at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That's Powerful Value, Delivered.

What You Will Be Responsible For

Strategic Leadership & Business Growth

• Lead the development and execution of the Clubs’ annual business plans, aligning departmental goals with organizational objectives and long-term strategy.
• In collaboration with Ownership, CEO, and Controller, develop, manage, and monitor the Clubs’ annual business operations budget to ensure profitability and fiscal responsibility.
• Set clear revenue and performance targets for each business department, including ticketing, sponsorship, and merchandise, and work closely with department heads to achieve those goals.
• Identify new revenue opportunities through innovative ticketing products, partnerships, merchandise concepts, and digital initiatives.
• Oversee the creation and execution of marketing strategies and fan engagement programs to support revenue growth and brand development for each Club.
• Champion the use of data analytics and CRM systems to drive informed decision-making, sales efficiency, and fan engagement.

Revenue Generation & Partnerships

• Collaborate with the Director of Sales to develop and grow corporate partnerships through strategic prospecting, relationship-building, and category development for the Clubs.
• Oversee sponsorship fulfillment and activation to ensure all partner deliverables are achieved with excellence.
• Build and maintain strong relationships with corporate and community partners, civic leaders, and key stakeholders.
• Develop integrated marketing and sponsorship opportunities that enhance brand value and drive measurable ROI for the Clubs and partners.

Operational Oversight & Departmental Leadership

• Provide direction and leadership to all business operations departments, fostering collaboration and alignment toward shared organizational objectives.
• Conduct regular departmental reviews to assess performance, efficiency, and progress toward KPIs.
• Guide departmental leaders in developing strategic plans, budgets, and creative initiatives to achieve goals.
• Oversee game-day operations and fan experience delivery, ensuring a world-class experience for fans, sponsors, and guests.
• Implement process improvements, technological innovations, and operational systems that enhance efficiency and execution quality.

Community Engagement & Brand Stewardship

• Lead the Clubs’ community relations strategy, ensuring meaningful engagement with local organizations, schools, and charities.
• Oversee community programs, donations, player appearances, and grassroots initiatives that strengthen the Clubs’ connection with fans and partners.
• Serve as a visible and active ambassador for the Clubs in the community, representing the organization at key events and initiatives.
• Maintain a consistent and authentic brand voice that reflects the Clubs’ values of excellence, teamwork, and community pride.
• Oversee all financial reporting processes for both Clubs, ensuring timely and accurate delivery of weekly, monthly, and quarterly reports.
• Manage expense control and ensure adherence to approved budgets for each Club.
• Provide Ownership, CEO and Controller with regular operational updates, key metrics, and financial forecasts for business operations of each Club.
• Ensure compliance with