Head of Venue Operations & Guest Experience

Queen City Sports Entertainment Group LP; Regina; On-site; CAD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive compensation

Continuous learning

Career advancement

Benefits coverage

Retirement savings

Job summary

Brandt is seeking a Senior Vice President - Venue Operations to lead all venue and event operations across its facilities and entertainment properties in Regina, SK. The role demands 7+ years of leadership experience in sports, entertainment, hospitality, or venue operations and a strong financial acumen.

The position is on-site and requires focus on operational excellence, staffing, budgeting, and guest experiences for concerts, sports, and community events.

Qualifications

• Bachelor’s degree in a related field is required.
• Demonstrated leadership and people-management capabilities.
• Strong financial and business acumen for venue operations.

Responsibilities

• Leading all venue and event operations across the organization’s facilities and entertainment properties.
• Establishing operational standards, policies, and best practices.
• Supporting operational readiness and event execution excellence.
• Overseeing staffing plans, scheduling, and operational coordination.
• Ensuring exceptional guest, fan, sponsor, and partner experiences.
• Leading customer service initiatives and service quality standards.
• Addressing operational challenges and implementing continuous improvement strategies.
• Overseeing operational planning for concerts, sporting events, conventions, and community events.

Skills

Leadership

Communication

Organizational skills

Financial acumen

Live events experience

Education

Bachelor's degree in Business Administration / Sports Management / Hospitality / Marketing

Job description

Brandt is seeking a Senior Vice President - Venue Operations to lead all venue and event operations across its facilities and entertainment properties in Regina, SK. The role demands 7+ years of leadership experience in sports, entertainment, hospitality, or venue operations and a strong financial acumen.

The position is on-site and requires focus on operational excellence, staffing, budgeting, and guest experiences for concerts, sports, and community events.