Veterinary Assistant

National Veterinary Associates, Inc.; Aurora; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Paid sick days

Vacation time

Staff discounts on veterinary care and

RRSP matching

Wellness Spending Account

Job summary

National Veterinary Associates, Inc. is hiring a Veterinary Assistant at LeGallais Veterinary Hospital in Canada. The role combines hands-on patient care with front-desk support in a fast-paced clinic. Full-time hours are available, with some Saturdays required to rotate shifts.

You will assist veterinarians and technicians, restrain animals, and help manage the patient flow and client communication. Training and growth opportunities are available within a collaborative team.

Qualifications

• Experience in a veterinary clinic or fast-paced animal care environment preferred.
• Strong customer service and clear communication skills.
• Comfortable working with both animals and people.
• Friendly, professional and compassionate attitude.
• Organized, adaptable and able to multitask.

Responsibilities

• Assist veterinarians and technicians with appointments, treatments and procedures.
• Restrain patients safely while prioritizing comfort and safety.
• Prepare exam rooms, treatment areas and surgical spaces.
• Monitor hospitalized patients and maintain hospital cleanliness.
• Support front desk staff with client inquiries and appointment flow.

Skills

Customer service

Communication

Team player

Organized

Dependable

Adaptable

Job description

Hospital Name: LeGallais Veterinary Hospital

Job Type: Support Staff

Description & Requirements

Love animals, enjoy working with people, and thrive in a fast-paced environment? We have an opportunity that offers the best of both worlds!

Be the helping hands behind exceptional patient care and the friendly face that makes our clients feel welcome.

Serving our community since 1999, we've built a reputation for exceptional care, loyal clients, and a warm, team-focused environment.

We're looking for a motivated, compassionate, and dependable Veterinary Assistant who is also interested in being cross-trained in client care and reception.

This is primarily a hands-on veterinary assistant position, with opportunities to support our front desk team as needed. Full-time hours are available, with some Saturday shifts required.

The Role:

Veterinary Assistant Responsibilities:

• Assisting veterinarians and Registered Veterinary Technicians with appointments, treatments, and procedures
• Safely handling and restraining patients while prioritizing their comfort and well-being
• Preparing exam rooms, treatment areas, and surgical spaces
• Supporting the care and monitoring of hospitalized patients
• Maintaining a clean, organized, and efficient hospital environment
• Anticipating the needs of the medical team and helping keep patient care running smoothly

Client Care & Reception Responsibilities:

• Welcoming clients and creating a positive, supportive first impression
• Answering phones, scheduling appointments, and assisting with client inquiries
• Managing payments and supporting daily appointment flow
• Communicating clearly and compassionately with clients
• Working alongside our reception team to ensure a smooth and positive client experience

Who You Are:

• Previous experience in a veterinary clinic or fast-paced animal care environment is preferred
• Strong customer service and communication skills
• Comfortable working with both animals and people
• Friendly, professional, and compassionate
• Organized, adaptable, and able to multitask effectively
• Dependable, hardworking, and willing to jump in wherever needed
• Eager to learn new skills and take on different responsibilities
• A team player who takes initiative and contributes to a positive work environment
• Available to work some Saturdays as part of a rotating schedule

What Success Looks Like Here:

• You stay calm, kind, and focused, even when things get busy
• You recognize what needs to be done and take initiative without always being asked
• You can confidently transition between supporting patients and assisting clients
• You understand that every role in the hospital contributes to exceptional patient care
• You communicate clearly and respectfully with both clients and teammates
• You take ownership of your responsibilities and follow through on tasks
• You are reliable, flexible, and someone your team knows they can count on
• You bring a positive attitude and genuinely enjoy being part of a collaborative team

What We Offer:

We believe in taking care of our team the same way we care for our patients:

• Supportive, team-focused culture - we love doing activities together!
• Opportunities for training, skill development, and professional growth
• Competitive hourly compensation based on experience and skill set. $18-$22 hourly
• Paid sick days and vacation time
• Generous staff discounts on veterinary care and pet supplies
• RRSP matching
• Wellness Spending Account

Start Date: ASAP - However, we're focused on finding the right fit!