Vape Shop Retail Supervisor — Flexible Hours & Growth

Canada Job Bank; Kitchener; On-site; CAD 43,000 - 58,000; Full time

Job summary

Two Bay Enterprises Limited in Kitchener, ON is seeking a Retail Store Supervisor. The role requires leading a small team, handling merchandising, scheduling, and customer service in a fast-paced environment.

Responsibilities include hiring and training staff, ordering merchandise, authorizing returns, setting schedules, selling products, resolving customer issues, maintaining inventory, supervising workers, handling cash, and conducting performance reviews. Fluency in English is essential.

Qualifications

• High school diploma or equivalent.
• Minimum 1–2 years of related experience.
• Strong English communication skills.

Responsibilities

• Hire and train staff.
• Order merchandise.
• Authorize merchandise returns.
• Establish work schedules.
• Sell merchandise.
• Resolve customer requests and complaints.
• Organize and maintain inventory.
• Supervise and coordinate staff.
• Manage cash.
• Conduct performance reviews.

Skills

English fluency

Interpersonal skills

Customer service

Attention to detail

Multitasking

Team supervision

Education

High school diploma

Job description

Two Bay Enterprises Limited in Kitchener, ON is seeking a Retail Store Supervisor. The role requires leading a small team, handling merchandising, scheduling, and customer service in a fast-paced environment.

Responsibilities include hiring and training staff, ordering merchandise, authorizing returns, setting schedules, selling products, resolving customer issues, maintaining inventory, supervising workers, handling cash, and conducting performance reviews. Fluency in English is essential.