UX Writer

Mindlance; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the financial sector is seeking a UX Writer (French Bilingual) to enhance their online banking app experience. The role involves collaborating with a design team to create and translate content, focusing on improving client engagement through effective communication. Ideal candidates will have strong digital content experience and bilingual proficiency in French and English.

Qualifications

• Experience working in Agile project management environments.
• Understanding of Interaction design and Visual Design.
• Experience writing in both French and English.

Responsibilities

• Research and identify the client’s problem with the design team.
• Create, test, and translate the content for the banking app.
• Support cross-functional partners during the design and build process.

Skills

Content experience in digital product (UX writing)

Excellent synthesis skills

Strong collaboration skills

Ability to create content that increases client engagement

Bilingual writing in French and English

Tools

Figma

Confluence

Jira

Job description

Job Title: UX Writer (French Bilingual)

Location: Montreal, QC (Hybrid Onsite)

Duration: 12+ Months

Description: What will you work on? The designer will be working on the company’s online banking app experience, mainly tackling payment related features. This means we:

• Help clients execute their day-to-day banking activities
• Deliver new/improved features to facilitate our client’s banking

Main responsibilities:

• Work within the squad (Interaction Designer, Visual Designer, Content Designer, Design Research and Manager), to research and identify the client’s problem
• Create and evaluate potential solutions
• Create, test and translate the content
• Support cross-functional partners: product managers, project managers, business analysts, developers and quality assurance teams while designing and building the solution

Capabilities:

• Deep knowledge of the design process
• Excellent synthesis skills to deliver messages efficiently
• The ability to create content that increases client engagement
• Strong collaboration skills
• A curious, strategic, and analytical mindset;
• A natural leader self-starter with solid time management and presentation skills
• Experience designing content-first and comfort working on multiple projects
• Ability to translate and adapt our messages for our French clients
• Interest in developing other design skills

Future State of Success:

• Has adapted relatively quickly to our ways of working (3 months)
• Has extensive knowledge of the design system and approach to content
• Fully collaborates with the immediate teams on a daily basis
• Is self-motivated, self-sufficient, understands well how to be successful in a larger team environment and with multiple cross-functional partners
• Can identify opportunities for improvement within the team and contributes enthusiastically

Must Have Skills:

• Content experience in digital product (UX writing)
• Demonstrated ability to edit to the main client message
• Experience working in Agile project management environments
• Understanding of Interaction design, Visual Design
• Experience writing in both French and English

Nice To Have Skills:

• Interaction & Visual Design Experience
• Experience with usability research (focus on content)
• Has worked with large design teams and multiple stakeholders (Product/Business/Technical partners)
• Figma, Confluence, Jira experience
• Has worked on content strategy projects

Soft Skills:

• Strong communication and presentation skills
• Collaboration with other designers and cross-functional team members
• Managing stakeholders and building relationships
• Experience in facilitating workshops is a nice to have.

“Mindlance is an equal-opportunity employer. We are committed to inclusive, equitable, barrier-free recruitment and selection processes, and a work environment. We will be happy to work with applicants requesting accommodation at any stage of the hiring process”. Mindlance Consulting Inc. (AP-2303285) is a licensed temporary staffing agency in the province of Quebec.