Utility Worker - Nutrition & Food Services

Nova Scotia Health Authority; Vaughan; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in health services is seeking a dedicated Utility Worker for Nutrition & Food Services. In this role, you'll be at the heart of patient care, preparing and serving meals while ensuring top-notch food safety and sanitation. Your responsibilities will include answering patient calls, assembling meals, and maintaining cleanliness in the food service area. This position is perfect for those who thrive in a team environment and are passionate about providing excellent service. If you have a knack for customer interaction and enjoy a physically active role, this opportunity is tailored for you.

Qualifications

• Grade 12/GED or equivalent or relevant work experience.
• Demonstrated competency in English and basic Math.

Responsibilities

• Prepare and serve meals to patients, residents, and customers.
• Clean and sanitize dishes, utensils, and work areas.

Skills

Customer Service Skills

English competency

Basic Math competency

Teamwork

Effective communication

Physical stamina

Education

Grade 12/GED or equivalent

Tools

Electronic tablet

Computer

Job description

Utility Worker - Nutrition & Food Services

Req ID: 196970
Location: Central Zone, Hants Community Hospital
Department: NFS Patient Food Services HCH
Type of Employment: Casual Relief (3%)
Posting Closing Date: 19-Feb-25

Nova Scotia Health is the largest provider of health services in Nova Scotia. We’re on a mission to achieve excellence in health, healing, and learning through working together. Join a diverse team of innovators, collaborators, and creative thinkers today.

About the Opportunity

The Nutrition and Food Services Utility Worker works in the patient and retail food service setting. Reporting to the Manager / Food Service Supervisor, the Utility Worker is responsible for preparing and serving meals and supplies to patients, residents, staff, families, and customers. Responsibilities include cleaning and sanitizing patient trays, related equipment, and workplaces. The Utility Worker supports safe food handling procedures and provides overall service excellence.

Key Work Activities

Responsibilities include but are not limited to:

• PATIENT MEAL SELECTIONS (CUSTOMER SERVICE)
  Answering patient phone calls and entering meal selections on a computer as applicable. Visiting patients in their room and entering meal selections on an electronic tablet.
• PRODUCT/FOOD PREPARATION/ASSEMBLY AND SERVICE
  Assemble, portion, and serve patient and visitor meals. Portion and assemble nourishments, special feedings, beverages, and menu items.
• DELIVERY AND COLLECTION
  Delivery and distribution of selective menus and patient meals. Collection of soiled patient trays.
• FOOD HANDLING
  Participating in receiving and storing supplies using First In First Out (FIFO). Receive and interpret patient diet/meal orders.
• MENU DUTIES
  Generate and print menus, reports, tallies, and labels.
• FOOD SAFETY AND SANITATION
  Clean and sanitize dishes, utensils, equipment, and work area. Maintain basic work area safety and sanitation.

About You

We would love to hear from you if you have the following:

• Grade 12/GED or equivalent
  
  • Or demonstrated skills and/or relevant work experience
  • Demonstrated competency in English and basic Math
• Restaurant experience is considered an asset
• Customer Service Skills considered an asset
• Ability to work as part of a team
• Ability to communicate effectively
• Competencies in other languages an asset, French preferred
• Frequent physical demands include extensive standing and walking, bending, lifting (maximum of 35-40lbs).

Pot Room requires the following (only for employees working in the Pot Room):

• Special footwear may be required
• Heavy lifting
• Physically demanding, repetitive tasks
• Working independently

Hours

Casual Relief 3% FTE

Compensation and Benefits

$19.26 - $20.02 Hourly
11% in lieu of benefits and vacation

Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.