Used Car Product Advisor — Expert Client Relationships & Sales

Formulafordlincoln; Brampton; On-site; CAD 150,000 - 180,000; Full time

Job summary

Attrell Toyota is seeking a Product Advisor (Used Car) in Brampton to manage the sales process from greeting customers to delivery, while building ongoing relationships and ensuring customer satisfaction. You will become a product knowledge expert and provide personalized retail experiences.

The role emphasizes delivering excellent service, maintaining a professional appearance, and staying up-to-date with dealership training and updates. Evening and weekend shifts may be required.

Qualifications

• Minimum High School Diploma or Equivalent.

Responsibilities

• Greet customers in a prompt, friendly and courteous manner.
• Listen to customer needs and take action.
• Assist customers in understanding the offering and then selecting an appropriate vehicle.
• Create a customer base through effective contact methods that work for the customer.
• Keep detailed records of all interactions with customers.
• Handle all customer queries and concerns with a genuine intent to resolve their problem or issue.
• Make prospecting calls and follow-up with customer within specific time-frames.

Job description

Attrell Toyota is seeking a Product Advisor (Used Car) in Brampton to manage the sales process from greeting customers to delivery, while building ongoing relationships and ensuring customer satisfaction. You will become a product knowledge expert and provide personalized retail experiences.

The role emphasizes delivering excellent service, maintaining a professional appearance, and staying up-to-date with dealership training and updates. Evening and weekend shifts may be required.