Upmarket Client Services Leader

ADP; Toronto; On-site; CAD 75,000 - 90,000; Full time

Benefits offered by this job

Best-in-class benefits starting Day 1

Career growth opportunities

Company-paid time off for volunteering

Job summary

Fairygodboss is seeking a Manager of Client Services in Toronto, Ontario. This role involves leading a team of HCM consultants, ensuring quality in service delivery, and meeting client expectations. A successful candidate will have a strong background in client services, mentoring, and leadership.

The position requires at least 5 years of client service experience and a Bachelor's Degree. Fairygodboss promotes a culture of equity and inclusion with opportunities for career growth and development.

Qualifications

• 5+ years of client service experience, including business strategy development.
• 3+ years of people leadership experience.

Responsibilities

• Lead team activities and ensure quality standards.
• Mentor team members and coordinate training.
• Manage escalated client issues and strive for satisfaction.
• Implement business unit strategic goals.

Skills

Client service experience

People leadership

Mentoring

Communication

Education

Bachelor's Degree or equivalent

Tools

ADP products and services knowledge

Job description

Fairygodboss is seeking a Manager of Client Services in Toronto, Ontario. This role involves leading a team of HCM consultants, ensuring quality in service delivery, and meeting client expectations. A successful candidate will have a strong background in client services, mentoring, and leadership.

The position requires at least 5 years of client service experience and a Bachelor's Degree. Fairygodboss promotes a culture of equity and inclusion with opportunities for career growth and development.