Unit Communications Clerk (UCC) - Surgical Unit

Quinte Health; Belleville; On-site; CAD 38,000 - 52,000; Full time

Job summary

Quinte Health in Ontario seeks a medical secretary/medical transcription assistant to support charting, orders, and receptionist duties at the nursing unit. The role emphasizes accurate typing, efficient clerical work, and effective communication with hospital staff.

Applicants should have post-secondary education in medical secretary/medical transcription, a medical terminology course, and strong typing skills. Internal candidates may have records reviewed as part of consideration.

Qualifications

• Post-Secondary School Education in medical secretary/medical transcription or equivalent combo with at least grade 12 and relevant experience.
• Typing and basic clerical skills including computer/word processing, email and faxing.
• Completed Medical Terminology Course.
• Internal candidates: disciplinary and attendance records may be reviewed.

Responsibilities

• Prepares charts and kardex for new patients, transfers and discharges.
• Transcribes Doctor orders and informs nursing staff of orders.
• Prepares requisitions for tests and arranges consultations or external appointments.
• Arranges patient transfers and external facility appointments.
• Orders office supplies as needed.
• Acts as unit receptionist, directing visitors and answering phones.
• Completes typing/word processing for the Nursing Unit.
• Familiar with nursing procedures and participates in process improvements.
• Possibly replaces staff on nursing unit.

Skills

Typing

Clerical skills

Word processing

Email

Faxing

Public relations

Team communication

Education

Post-secondary education in medical secretary/medical transcription

Completed Medical Terminology Course

Minimum grade 12 with relevant experience

Job description

• Post-Secondary School Education in medical secretary/medical transcription or equivalent combination of education (minimum of grade 12) and relative working experience.
• Must have demonstrated typing and other basic clerical skills including computer/word processing, e-mail and faxing experience.
• Completed Medical Terminology Course.
• For internal candidates, disciplinary and attendance records will be considered.

Required

• Post-Secondary School Education in medical secretary/medical transcription or equivalent combination of education (minimum of grade 12) and relative working experience.
• Must have demonstrated typing and other basic clerical skills including computer/word processing, e-mail and faxing experience.
• Completed Medical Terminology Course.
• For internal candidates, disciplinary and attendance records will be considered.

Duties

• Prepares charts and kardex for all new patients, patient transfers and discharges/deaths.
• Strong public relations/team communication skills.
• Adds new chart sheets and files all reports on the patient’s charts.
• Transcribes Doctor’s orders from the Doctor’s order sheet ensuring that assigned nursing staff are aware of Doctor’s orders.
• Prepares requisitions for tests and arranges consultations and appointments for patients either in-house or at other healthcare facilities.
• Arranges transportation for patient transfers and appointments at other healthcare facilities.
• Orders office supplies as necessary.
• Communicates effectively with all hospital staff.
• Functions as the unit’s receptionist by directing visitors and answering phones.
• Completes all typing/word processing for the Nursing Unit.
• Replaces staff for nursing unit.
• Familiar with nursing related procedures.
• Actively participates in process improvements.
• Others duties as assigned.

At Quinte Health, guided by our core values of Imagine It's You, Value Everyone, We All Make a Difference, and Stronger Together, our family of four hospitals holds a central role in the mission to enhance lives and foster healthier communities. We operate as a cohesive team, uniting all our hospitals, to deliver local and regional healthcare services. In partnership with our communities, we strive to improve access to high-quality care, right in their own neighborhoods.

Our sense of fulfillment is deeply rooted in the impactful work we do, a sentiment shared by our dynamic teams of staff, dedicated physicians, and committed volunteers. They not only care passionately for our patients but also for each other, embodying our core values at every turn.

We don't just serve our communities, we actively contribute to them. Quinte Health is woven into the fabric of our local landscape, with our team members residing, raising their families, and often retiring right here in the communities they cherish. We are on a constant lookout for compassionate and dedicated individuals to join our team. Our diverse array of exciting roles encompasses positions that span multiple hospitals, as well as opportunities situated within a single hospital. Join us as we live out our values in providing exceptional healthcare close to home.

Physical Demands Analysis

Strength

• Required Rarely – lifting average 5-10 pounds’ maximum 15 pounds, carrying, pushing/pulling

Mobility

• Required Often – prolonged sitting
• Required Occasionally – standing and walking on hard surfaces, bending/stooping

Dexterity

• Required Often – prolonged fine finger movements
• Required Frequently – gripping/grasping, eye/hand coordination
• Required Briefly – reaching with both hands

Equal Opportunity

We thank all interested candidates for their response, however, only those chosen for an interview will be contacted. Quinte Health is an equal opportunity employer committed to meeting needs under the Canadian Charter of Rights and Freedom and the Ontario Human Rights Code. Our Recruitment process follows the Accessibility for Ontarians with Disabilities Act in order to provide a fair and equitable process for all candidates. Applicants requiring accommodation through the recruitment/interview process are encouraged to contact the Human Resources Department at 613-969-7400 x2577 or