Unit Clerk - Respiratory Day Program and Psychology Services

University Health Network; Toronto; On-site; CAD 37,000 - 40,000; Part time

Benefits offered by this job

HOOPP Pension Plan

Transit and UHN shuttle access

Flexible work environment

Career development opportunities

Corporate discounts

Job summary

University Health Network is seeking a Unit Clerk for the Respiratory Day Program and Psychology Services at West Park Healthcare Centre. The role is a temporary part-time position with 26.25 hours per week and hourly compensation CAD 27.19–28.71, starting non-negotiable.

The successful candidate will support clinical staff, patients and families. Responsibilities include greeting patients, data collection, scheduling, and maintaining records while ensuring safety and compliance with hospital

Qualifications

• Working experience transcribing and/or understanding medical terminology.
• Ability to collaborate within a team setting; good interpersonal skills; resolution-oriented.
• Good abilities to manage priorities while multi-tasking.

Responsibilities

• Greet and assist patients and visitors as required.
• Use computer to assist in data collection activities.
• Act as a key communicator with clients, families, physicians, clinicians and other related departments and services.
• Distribute mail, photocopy and answer telephone.
• Develop and maintain manual and/or computerized systems for tracking information; format letters, memos and emails.
• Schedule appointments and assessments for patients (equipment, space availability, transportation as required).
• Ensure program areas are stocked with supplies/resources and track utilization.

Skills

Medical terminology

Data collection

Interpersonal skills

Prioritization

Team collaboration

Job description

Unit Clerk - Respiratory Day Program and Psychology Services

• Contract
• Department: West Park
• Compensation: CAD 27.19 - CAD 28.71 - hourly

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada’s top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union:SEIU Clerical- WP
Number of vacancies:1
New or Replacement Position:Replacement
Site:UHN - West Park Healthcare Center
Department:Respiratory Day Program and Psychology Services
Reports to:Programs Manager and Director of Professional Practice
Hours:26.25 per week
Wage Range: $27.19 to $28.71 per hour. Start rate non-negotiable.
Shifts:Days
Status:Temporary Part-Time (until March 31, 2027)
Closing Date: November 11, 2026

Position Summary

The Unit Clerk position provides clerk support to clinical staff contributing to the overall functioning of the program areas. This includes interacting with patients, their families, visitors and volunteers.

Duties

• Greet and assist patients and visitors as required.
• Use computer to assist in data collection activities
• Act as a key communicator with clients, families, physicians, clinicians and other related departments and services.
• Distribute mail, photocopy and answer telephone.
• Develop and maintain manual and/or computerized systems for tracking information. Format letters, memos and other program area related correspondence, draft and send e-mails.
• Schedule appointments and assessments for patients (including equipment, space availability and transportation as required).
• Ensure program areas are adequately stocked with supplies/resources and track utilization of same.
• Maintain patients’ clinical records in accordance with WPHC policy.
• Be aware of conditions and measures that may affect the safety of patients, residents, students, employees, volunteers, physicians and visitors including:
  • Compliance with the safety standards of the hospital and applicable legislation
  • Identification and prevention of safety issues and problems
  • Taking corrective action, where possible
  • Attendance at safety meetings/training/updates in accordance with the Centre’s standards

Requirements

• Working experience transcribing and/or understanding/utilizing medical terminology
• Ability to collaborate within a team setting; good interpersonal skills; resolution-oriented
• Good abilities to manage priorities while multi-tasking
• Ability to maintain effectiveness when experiencing change in work tasks or the work environment; adjust effectively to work within new processes, requirements, etc.
• Evidence of satisfactory attendance and punctuality

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/ )
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.