Unit Clerk - NICU

Alberta Health Services; Red Deer; On-site; CAD 39,000 - 48,000; Part time

Job summary

Alberta Health Services is seeking a Unit Clerk to facilitate the flow of information on the NICU unit at Red Deer Regional Hospital Centre. The role involves coordinating communication among health professionals, patients, families, and staff, while maintaining patient confidentiality.

You will perform clerical duties, transcribe physician orders, schedule tests and treatments, and support the unit’s administrative functions.

Qualifications

• Completion of Grade 12 or equivalent.
• Completion of an accredited Unit Clerk Course or equivalent training program.
• Successful completion of Unit Clerk course or equivalent experience required.
• Recent Pediatric/NICU experience preferred, medical/surgical unit experience is an asset.
• Recent staff scheduling experience.
• Medical Terminology required.
• Demonstrated excellent communication and interpersonal skills required.
• Strong organizational skills with ability to adapt to a rapidly changing environment.
• Strong customer service focus preferred.

Responsibilities

• Coordinate communication among health professionals, patients, families, and staff.
• Maintain patient records and charts and transcribe physician orders.
• Schedule patient tests and treatments and handle reception duties.
• Support unit administration and ensure confidentiality of patient information.
• Adapt to a rapidly changing environment and provide strong customer service.

Skills

Communication skills

Interpersonal skills

Organizational skills

Customer service

Medical Terminology

Education

Grade 12 or equivalent

Unit Clerk Course

Job description

Your Opportunity:

The purpose of the Unit Clerk role is to facilitate the coordination of activity and information on the nursing unit so that the needs of the patient are met in an effective manner. The activity and information may be related to patients, families, and staff, as well as financial and material management. The Unit Clerk is required to perform complex and specialized clerical duties that require extensive knowledge of the department, organization, policies, procedures and standards. Throughout the course of the posted schedule, the successful candidate will be required to work on multiple units at the Red Deer Regional Hospital Centre as the assignment pool is expected to cover for relief needs in a number of areas.

Description:

As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.

Classification: Unit Clerk Union: AUPE GSS Unit and Program: NICU Primary Location: Red Deer Regional Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.60 Posting End Date: 08-SEP-2026 Employee Class: Regular Part Time Date Available: 21-SEP-2026 Hours per Shift: 7.75 Length of Shift in weeks: 6 Shifts per cycle: 18 Shift Pattern: Days, Nights, Weekends Days Off: As Per Rotation Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program.

Additional Required Qualifications:

Successful completion of Unit Clerk course or equivalent experience required. Recent Pediatric/NICU experience preferred, medical/surgical unit experience is an asset. Recent staff scheduling experience. Medical Terminology required. Demonstrated excellent communication and interpersonal skills required. Strong organizational skills with ability to adapt to a rapidly changing environment. Strong customer service focus preferred.

Preferred Qualifications:

As Required.