Unit Clerk - Emergency

Alberta Health Services; Edmonton; On-site; CAD 39,000 - 48,000; Full time

Benefits offered by this job

Temp F/T Benefits

Job summary

Alberta Health Services is seeking a Unit Clerk for an Emergency Department role at the U of A Hospital in Edmonton. You will manage phones, greet visitors, maintain patient records, transcribe orders and schedule tests, supporting a fast-paced inter-professional team.

The position requires completion of Grade 12 and appropriate Unit Clerk training, with 1+ year ED experience or 2+ years medical-surgical experience. Strong communication and organization are essential.

Qualifications

• Completion of Grade 12 or equivalent.
• Completion of a Unit Clerk Course or equivalent training program.
• Excellent communication and organizational skills are essential.
• Completion of a Unit Clerk Certificate program (minimum one year).
• At least one year of recent experience as a Unit Clerk in an Emergency Department, or a minimum of two years of experience in a medical-surgical unit.
• Equivalent combinations of education and experience will also be considered.
• Preferred: course in medical terminology and current BLS.

Responsibilities

• Manage telephones, greet and direct visitors, patients and health professionals.
• Maintain patient records and charts and transcribe/process physician orders.
• Relay information related to admissions, transfers and discharge of patients; schedule tests/treatments.
• Ensure supplies and equipment are available for the inter-professional team.

Skills

Exceptional communication

Organizational skills

Education

Grade 12

Unit Clerk Course

Unit Clerk Certificate

Job description

Your Opportunity

The Unit Clerk is responsible for managing the telephones, greeting and directing visitors, patients and allied health professionals, and for managing patient records and charts. The position is also responsible for relaying information related to admissions, transfers and discharge of patients, diagnostic tests, booking appointments and consults. The incumbent will transcribe and process doctors' orders including medication orders, laboratory orders, diagnostic imaging orders, and treatment orders and ensure an adequate level of supplies and equipment are available on the unit for use by the inter-professional team.

Description

As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.

Classification: Unit Clerk

Union: AUPE GSS

Unit and Program: Emergency

Primary Location: U of A Hospital

Location Details: As Per Location

Multi-Site: Not Applicable

FTE: 1.00

Posting End Date: 24-SEP-2026

Temporary Employee Class: Temp F/T Benefits

Date Available: 04-OCT-2026

Temporary End Date: 08-AUG-2027

Hours per Shift: 11.08

Length of Shift in weeks: 12

Shifts per cycle: 42

Shift Pattern: Days, Nights, Weekends

Days Off: As Per Rotation

Minimum Salary: $28.49

Maximum Salary: $34.62

Vehicle Requirement: Not Applicable

Required Qualifications

• Completion of Grade 12 or equivalent.


• Completion of an accredited Unit Clerk Course or equivalent training program.

Additional Required Qualifications

• Completion of a Unit Clerk Certificate program (minimum one year).


• At least one year of recent experience as a Unit Clerk in an Emergency Department, or a minimum of two years of experience in a medical-surgical unit.


• Equivalent combinations of education and experience will also be considered.


• Exceptional communication and organizational skills are essential for success in this role.

Preferred Qualifications

• Successful completion of a recognized course in medical terminology.


• Current BLS.