Unit Clerk - Ambulatory Care

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 45,000 - 48,000; Full time

Job summary

Shared Health in Winnipeg is seeking a Unit Clerk for the Pre-Admission Clinic. You will greet patients, manage charts, transcribe orders and coordinate appointments within a multidisciplinary team.

Responsibilities include data entry, handling calls, scheduling tests, and maintaining clinic records, while following hospital policies and procedures to ensure patient care continuity.

Qualifications

• High school diploma per Manitoba standards.
• Completion of recognized Unit Clerk training program.
• Medical terminology competency (75% pass) required.

Responsibilities

• Receive patients and ensure accurate documentation.
• Answer calls, assess urgency and relay messages.
• Assemble and maintain charts; transcribe physician orders.
• Schedule appointments/tests and obtain results.
• Enter patient data into information systems.
• Maintain supplies and compile basic statistics.

Skills

Typing 40 wpm

English proficiency

Time management

Team player

Communication

Self-development

Multitasking

IT literacy

Indigenous language familiarity

Education

High school diploma (Manitoba standards)

Unit Clerk training

Medical terminology

Tools

Hospital information systems

Scheduling systems

Job description

Job Information

• City: Winnipeg
• Employer: Shared Health
• Site: Health Sciences Centre
• Department / Unit: Pre-Admission Clinic
• Job Stream: Clinical Support
• Union: CUPE
• FTE: 1.00
• Anticipated Shift: Days
• Work Arrangement: In Person
• Daily Hours Worked: 7.75
• Annual Base Hours: 2015
• Salary: $22.475, $23.136, $23.816, $24.515, $25.238, $25.982
• Posting End Date: September 21, 2026
• Anticipated Start Date: October 9, 2026

Position Overview

Reporting to the Manager Health Services, or Nurse In-Charge and working as part of a multidisciplinary team, the incumbent receives patients to clinic/unit and ensures appropriate documentation is completed accurately. Acts as communication link for the unit, answering telephone calls, determining urgency, and forwarding calls or taking and relaying messages. Obtains, assembles and maintains charts. Transcribes physicians’ orders. Schedules appointments/tests for patients and obtains test results. Performs a variety of tasks for the care and comfort of patients. Prepares payroll information for the area. Maintains clinic/unit supplies, compiles statistical information and performs other miscellaneous duties as required. Enters patient data into applicable information systems. Follows all HSC policy and procedures and or specific clinic standard operating procedures.

Experience

• Previous related work experience preferred.
• Current hospital-based information systems/programs; scheduling systems/programs preferred.

Education (Degree/Diploma/Certificate)

• Complete high school education, Manitoba standards.
• Successful completion of a recognized Unit Clerk training program required.
• Medical terminology (75% pass mark) required.

Certification/Licensure/Registration

Not Applicable

Qualifications And Skills

• Typing/keyboarding skills minimum 40 wpm required.
• Excellent command of the English language (both oral and written).
• Ability to organize, manage time and prioritize workload.
• Ability to work independently and as part of a team and seek assistance as necessary.
• Ability to communicate effectively.
• Ability to recognize and pursue self-development opportunities.
• Ability to respond to a variety of simultaneous demands.
• Ability to operate information technology equipment as required, e.g. fax, photocopier, computer, etc.
• Ability to perform as a team member and seek assistance as necessary.
• Preference will be given to candidates competent in an Aboriginal language and/or knowledgeable in Aboriginal customs, beliefs, and practices.

Physical Requirements

• Must be able to function effectively in a fast-paced environment with frequent interruptions.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.