Unit Clerk

Alberta Health Services; Olds; On-site; CAD 39,000 - 48,000; Full time

Job summary

Alberta Health Services in Olds is seeking a Unit Clerk to support the hospital and care centre with the efficient flow of information among patients, families and health professionals. You will handle reception, charting, orders, and scheduling while upholding patient confidentiality and professional standards.

The role requires adapting to a dynamic environment, strong communication skills, and a collaborative approach with the inter-professional team.

Qualifications

• Completion of Grade 12 or equivalent.
• Completion of an accredited Unit Clerk Course or equivalent training program.

Responsibilities

• Facilitate efficient communication between health professionals, departments, patients and families while maintaining confidentiality.
• Perform reception duties, greet and direct visitors, patients and staff.
• Maintain patient records and charts and transcribe/process physician orders.
• Schedule patient tests and treatments and coordinate transportation as needed.
• Support unit operations and administrative tasks to ensure smooth workflow.

Skills

Communication

Multitasking

Professionalism

Phone etiquette

Scheduling

Education

Grade 12 or equivalent

Unit Clerk Course

Job description

Your Opportunity:

As a Unit Clerk at Olds hospital and Care Centre, you will performing a broad scope of Unit Clerk related duties in accordance with Alberta health Services Policies and procedures. You will work with patients and an inter‑professional team in the Medical / Surgical, Emergency and Obstetrics whilst demonstrating a professional, positive attitude; and excellent communication, problem solving and inter‑professional skills. You will play a integral role in supporting an integrated and holistic approach to patient care, health promotion and maintenance. You will provide support to our patients, families and the multidisciplinary team while reflecting the shared vision and values of AHS.

Olds residents benefit from the close proximity to big city amenities while also being able to enjoy a wide variety of recreational facilities and amenities within the town, such as the Aquatic Centre for swimming, Sportplex for skating. Olds is along the Highway 2 corridor between red deer (63km) and Calgary (95km) a population of 8,944. Municipal Library. Olds is a very short distance from the Foothills Mountains, great for any outdoor enthusiasts.

Description:

As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.

Classification: Unit Clerk Union: AUPE GSS Unit and Program: Hospital and Care Center Acute Care, Emergency Room, Obstetrics Primary Location: Olds Hospital and Care Centre Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 28-SEP-2026 Temporary Employee Class: Temp F/T Benefits Date Available: 08-OCT-2026 Temporary End Date: 20-SEP-2027 Hours per Shift: 7.75 Length of Shift in weeks: 12 Shifts per cycle: 60 Shift Pattern: Days, Evenings, Weekends Days Off: As Per Rotation Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable

Required Qualifications:

• Completion of Grade 12 or equivalent.
• Completion of an accredited Unit Clerk Course or equivalent training program.

Additional Required Qualifications:

• Working in a constant changing environment, managing multiple tasks at the same time.
• Maintain a professional demeanor at all times, assisting with tasks as required.
• Communicating effectively with the team and Charge Nurse and Unit Manager.
• Answering phones and taking messages in a calm professional manner.
• Organizing transport and diagnostic tests for patients.
• Assisting with gathering of information for a patient to be transported or gathering information for patient coming to the site.
• Ability to be adaptable and assist where required.
• Assist with sick call coverage for the unit by making calls to fill shifts.

Preferred Qualifications:

• Any other duties as assigned.