Unit Clerk

Alberta Health Services; Claresholm; On-site; CAD 39,000 - 48,000; Full time

Job summary

Alberta Health Services’ Willow Creek Continuing Care Centre seeks a Unit Clerk to support the unit and residents with administrative tasks, orders, and communications. The role uses Connect Care EMR, Outlook, and MS Office to assist physicians, nursing staff, and families, ensuring smooth operations and confidentiality.

Responsibilities include patient scheduling, records management, reception duties, and assisting with resident care as needed.

Qualifications

• Completion of Grade 12 or equivalent.
• Completion of an accredited Unit Clerk Course or equivalent training program.
• Experience working in a continuing care setting and strong computer skills with Outlook, Microsoft Office and Connect Care EMR.
• Ability to work as part of a team with good interpersonal and communication skills and strong time management.
• Ability to handle physical demands including pushing wheelchairs, lifting supplies and assisting residents.

Responsibilities

• Maintain efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality.
• Reception, greeting and directing visitors, patients, and health professionals.
• Maintain patient records and charts, transcribe and process physician orders, and schedule tests or treatments.
• Perform administrative activities to support the unit and health care team.
• Assist with portering or feeding residents as needed on the LTC site.

Skills

Teamwork

Time management

Interpersonal skills

Communication

Education

Grade 12 or equivalent

Unit Clerk Course

Tools

Connect Care EMR

Outlook

Microsoft Office

Job description

Your Opportunity

Come join our long term care team-Willow Creek Continuing Care Centre is seeking a Unit Clerk! As the Unit Clerk, you are a central support of our team and the residents on the units. The responsibilities and functions of the Unit Clerk include but are not limited to: Computer/administrative duties, use of computer systems- site is currently using connect care (EMR), Processing orders as requested by Physicians and Nursing staff, answering phones and directing calls. Assisting long term care residents, may include portering and feeding of the residents at our LTC site. Successful candidate will be required to work from 0700-1515, scheduled hours may change.

Please Note: This position is located outside of the Calgary city limits (100 km south of Calgary city limits), 80 Km north of Lethbridge.

Description

As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.

Transition Company: Assisted Living Alberta Classification: Unit Clerk Union: AUPE GSS Unit and Program: ISFL-Continuing Care Primary Location: Willow Creek Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 16-SEP-2026 Temporary Employee Class: Temp F/T Benefits Date Available: 28-SEP-2026 Temporary End Date: 03-MAY-2027 Hours per Shift: 7.75 Length of Shift in weeks: 4 Shifts per cycle: 20 Shift Pattern: Days Days Off: As Per Rotation Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable

Required Qualifications

Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program.

Additional Required Qualifications

Experience working in a continuing care setting. Must have good computer skills and knowledge of programs like Outlook and Microsoft Office and Connect care (which is our new EMR). Ability to work as a member of a team and to request and accept direction as required. Effective interpersonal and communication skills with patients/clients, families, visitors and team members. Well-developed time management skills. Ability to handle the physical demands of the position: pushing wheelchairs, sitting occasionally for longer amounts of time, answering phones, lifting supplies, assisting residents.

Preferred Qualifications

Medical terminology course Dementia Care Certificate NVCI Certificate