Uniformed Asset Protection Specialist - Customer Service

Loblaw; Corner Brook; On-site; CAD 19,000 - 26,000; Full time

Benefits offered by this job

Colleague Discount 10%

Pension Plan

Health Benefits

Employee Stock Purchase Program

Job summary

Loblaw Companies Limited in Corner Brook is seeking a Uniformed Asset Protection Personnel to welcome customers and provide friendly service while supporting store security initiatives. You will collaborate with store colleagues and perform duties as required to maintain a safe shopping environment.

Accommodation is available upon request; the role offers in-house training, a 10% colleague discount, a company matched pension plan, health benefits, and an employee stock purchase program.

Qualifications

• Retail experience preferred.
• Ability to foster partnerships with store teams.
• Exceptional customer service skills with a talent for building relationships.
• Professional, friendly, and approachable demeanor.
• Ability to remain calm in high tension situations.
• Ability to walk or stand in the same position for long periods.
• Ability to lift up to 50 lbs.
• First Aid and CPR certified is an asset.

Responsibilities

• Provide exceptional customer service and support to all internal and external customers.
• Respond to Gatekeeper alarms and receipt checks as required.
• Assess safety hazards (i.e., spills, wet floors) and take proper procedures to ensure customer safety.
• Escalate any crisis or emergency situations in a timely manner.
• Maintain and submit daily, weekly, and monthly status reports.
• All other duties as required.

Skills

Customer service

Relationship building

Calm under pressure

Professional demeanor

Job description

Loblaw Companies Limited in Corner Brook is seeking a Uniformed Asset Protection Personnel to welcome customers and provide friendly service while supporting store security initiatives. You will collaborate with store colleagues and perform duties as required to maintain a safe shopping environment.

Accommodation is available upon request; the role offers in-house training, a 10% colleague discount, a company matched pension plan, health benefits, and an employee stock purchase program.