Underwriting Service Representative, Niche

Northbridge Financial Corporation; Toronto; Hybrid; CAD 38,000 - 58,000; Full time

Benefits offered by this job

Hybrid work model

Employee share purchase plan

Pension plans

RRSP

Flexible health benefits

Early leave days

Wellness programs

Rewards and recognition programs

Education assistance for CIP/FCIP/CRM

Internal mobility

Job summary

Northbridge Financial Corporation is seeking an Underwriting Service Representative in Canada to support underwriters by performing data entry, calculations, and verification tasks. The role emphasizes accuracy, efficiency, and strong customer service.

The position involves handling internal and external communications, multi-tasking across underwriting teams, and contributing to a collaborative work environment. A hybrid model is available with flexible work arrangements.

Qualifications

• Post-secondary education and/or insurance experience.
• Intermediate Excel skills; ability to learn new programs.
• Actively pursuing CIP designation.

Responsibilities

• Perform data entry and data calculations.
• Communicate with underwriters for verification and qualification of information.
• Process internal/external correspondence and requests received by the underwriting department.
• Be accurate, while also being efficient.
• Multi-tasking.
• Provide excellent customer service.

Skills

Excel skills

Data entry

Customer service

Learning new programs

Education

Post-secondary education or insurance experience

Pursuing CIP designation

Job description

What it's like to be a Northbridge Underwriting Service Representative Our Underwriting Service Representatives work hard to provide support to Underwriters. Reporting into the Manager, Underwriting Services performing administrative tasks that allow the Underwriting team to best serve our customers. Reporting to the Underwriting Team Leader, Specialty Risk, they also use their strong Customer Service skills to work with our internal Underwriting teams; verifying information needed to get the job done right. Our USRs are passionate about insurance, and use this opportunity to showcase their talents and further their insurance career. They are extremely detail-oriented, accurate, and have a strong desire to complete tasks quickly - while always wanting to lend a helping hand. We want your talent

Responsibilities

• Performing data entry and data calculations
• Communicating with underwriters for verification and qualification of information
• Processing internal/external correspondence and requests received by the underwriting department
• Being accurate, while also being efficient
• Multi-tasking
• Customer Service

Qualifications

• Post-Secondary Education and/or Insurance experience
• Intermediate level Excel skills, and the ability to learn new programs
• Actively pursuing a CIP designation

Benefits

• Hybrid work: flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it
• Employee share purchase plan
• Pension plans
• RRSP
• Discounts on staff insurance
• Flexible health benefits
• Early leave days
• Wellness programs
• Rewards
• Recognition programs
• Education assistance to complete your CIP, FCIP, CRM or other courses desired
• Internal mobility
• Leadership training and mentoring programs
• Donation matching
• Team volunteer days

We're committed to pay transparency and fairness. The base salary range for this role is $38,000 - 58,000, reflecting the expected base pay (exclusive of other compensation). Actual salary may vary based on your experience, skills, and alignment with the role. We're also open to candidates at different levels, so if this range doesn't match your expectations, don't let that hold you back - we'd still love to hear from you.

Who we are

We're Northbridge Financial. We're proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance and Federated Insurance brands. We have a reputation for being one of Canada's leading commercial property and casualty insurance company.

Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We're a company of passionate people who put people first.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

Northbridge Financial Corporation is a leading commercial property and casualty insurance company that has been helping protect Canadian businesses for more than 90 years. We're 100% Canadian! We offer a wide range of creative solutions to our customers through our Northbridge Insurance, TruShield Insurance and Federated Insurance brands where we strive to create a fair and friendly culture. By continually striving to challenge the status quo, and by focusing on helping our customers, we have been able to build our reputation as one of Canada's largest commercial insurance providers.