Underwriting Assistant (PL)

SPG Canada; City of Langley; Hybrid; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Dental care

Extended health care

Paid time-off

RRSP match

Vision care

Job summary

HUB International's MGA and DUAE division is seeking an Underwriting Assistant in Canada. You will support underwriters with day-to-day tasks, ensuring document accuracy and timely issuance. This hybrid role requires three days in the office and offers opportunities to grow within a collaborative team.

You will build relationships with underwriters and brokers, process documents, and help maintain efficient workflows while advancing your insurance knowledge and licensing goals.

Qualifications

• At least 1–2 years of experience with transferable skills in customer service, administration, or insurance.
• Ability and willingness to obtain a broker license (Level 1) within the first year of employment.
• Open to or currently pursuing an insurance designation (CIP or CAIB preferred).
• Willing to take insurance courses for continued growth and industry knowledge.
• Familiarity with basic legal structures in Canada.
• Excellent typing proficiency and strong communication skills.
• Intermediate knowledge of Microsoft Office products including Outlook, Word, and Excel.
• Technical competency with office equipment including printers and scanners.

Responsibilities

• Develop and maintain excellent relationships with underwriters and brokers through verbal and written communication.
• Process and issue documents as instructed by underwriters and managers with a high degree of accuracy.
• Meet service standards and turnaround times with respect to issuance of documents.
• Document observations made during pre-reviews of files to assist underwriters.
• Complete renewal pre-reviews and may approve renewal referrals within authority.
• Perform underwriting support functions including bind confirmations and preparing Certificates of Insurance.
• Amend or update quotes based on instructions of underwriters.
• Coordinate with underwriting areas to research and resolve escalated underwriting issues.
• Support managers, underwriters, and coworkers with general administrative tasks.
• Maintain and innovate administrative workflow procedures to increase efficiency and productivity.
• Communicate internally with other departments via email, Microsoft Teams, and telephone.
• Communicate externally with brokers as required.
• Build and maintain electronic, and any applicable hard copy, records following established guidelines and processes.

Skills

Customer service

Administration

Insurance knowledge

Education

Broker license Level 1

Tools

Microsoft Office

Job description

This Is SPG Canada.

Canada’s specialty insurance market is evolving fast — and we are right at the center of it. SPG Canada is one of the country’s most ambitious specialty P&C insurance organizations. We have grown from a collection of respected legacy brands into a unified, national platform — and we are still accelerating. Today we operate at scale across commercial, personal, and specialty lines, serving brokers nationwide through a broad and expanding product suite.

This Is SPG Canada. Canada’s specialty insurance market is evolving fast — and we are right at the center of it. SPG Canada is one of the country’s most ambitious specialty P&C insurance organizations. We have grown from a collection of respected legacy brands into a unified, national platform — and we are still accelerating. Today we operate at scale across commercial, personal, and specialty lines, serving brokers nationwide through a broad and expanding product suite.

Who We Are

We are a leading specialty MGA built for the Canadian market. Our broker distribution model, deep vertical expertise, and 24/7 digital platform set us apart from traditional carriers. We move faster, think harder about niche market needs, and go where others hesitate to follow. Our vision is to be the undisputed leader in specialty insurance in Canada — the faster, more trusted, higher quality choice.

Job Description

Introduction

We are HUB International's MGA and Delegated Underwriting Authority Enterprise (DUAE) division — insurance entrepreneurs united by a bold vision: to aggregate strengths and deliver unmatched value as Canada's largest DUAE. We exist to satisfy insurance needs in our target markets faster, better, and even where others can't. We do this by consolidating the best underwriting talent and specialty expertise within one coast-to-coast division, delivering speed, service, and solutions at a national scale. But what truly sets us apart is our people. Here, you will be part of a collaborative, growing team that values innovation, professional development, and shared success. Our culture is built on entrepreneurial thinking, open communication, and a strong sense of purpose. We believe in empowering our employees to take ownership, contribute ideas, and grow their careers within a supportive and dynamic environment. Together, we are building more than a market leader — we are building a place where talented professionals can thrive. We know that diversity of perspectives, backgrounds, interests, and skills are essential to build a great community that serves ALL people. If you can help drive success and have fun while doing it, we can’t wait to meet you!

Job Overview

We are currently looking for an Underwriting Assistant to join our growing team. As an Underwriting Assistant, you will support our underwriters in their day-to-day tasks. Working as part of a team, you are responsible for the efficiency and accuracy of insurance policy documents. This is a hybrid position with the standard of 3 days in our offices.

Responsibilities

• Develop and maintain excellent relationships with underwriters and brokers through verbal and written communication
• Process and issue documents as instructed by underwriters and managers with a high degree of accuracy
• Meet service standards and turnaround times with respect to issuance of documents
• Document observations made during pre-reviews of files to assist underwriters
• Complete renewal pre-reviews and may approve renewal referrals within authority
• Perform underwriting support functions including bind confirmations and preparing Certificates of Insurance
• Amend or update quotes based on instructions of underwriters
• Coordinate with underwriting areas to research and resolve escalated underwriting issues
• Support managers, underwriters, and coworkers with general administrative tasks
• Maintain and innovate administrative workflow procedures to increase efficiency and productivity
• Communicate internally with other departments via email, Microsoft Teams, and telephone
• Communicate externally with brokers as required
• Build and maintain electronic, and any applicable hard copy, records following established guidelines and processes

Qualifications

You’re a good fit if you have:

• At least 1–2 years of experience with transferable skills in customer service, administration, or insurance
• Ability and willingness to obtain a broker license (Level 1) within the first year of employment
• Open to or currently pursuing an insurance designation (CIP or CAIB preferred)
• Willing to take insurance courses for continued growth and industry knowledge
• Familiarity with basic legal structures in Canada
• Excellent typing proficiency and strong communication skills
• Intermediate knowledge of Microsoft Office products including Outlook, Word, and Excel
• Technical competency with office equipment including printers and scanners

Benefits

By joining HUB International, you’ll become part of a rapidly growing company focused on providing innovative insurance solutions to support independent brokers in Canada. As a member of our team, you’ll benefit from:

• Dental care
• Extended health care
• Paid time-off
• RRSP match
• Vision care