Commercial Lines Account Assistant, Dealership & Leasing

HUB International; Toronto; Hybrid; CAD 43,000 - 54,000; Full time

Benefits offered by this job

Structured training and licensing支

Tuition reimbursement

Health benefits

Paid time off and parental leave

Retirement savings matching

Job summary

HUB International is seeking a Commercial Lines Account Assistant in Toronto, Ontario. This entry-level role supports the Dealership & Leasing Program, handling administrative tasks, policy processing, invoicing, data entry and client communications within a busy brokerage environment.

You will assist in servicing policies, maintaining compliance, and supporting the service team to manage client relations and risk. A steady, detail-oriented approach and teamwork are essential for success.

Qualifications

• Typically 1-2 years of admin experience, preferably in financial services (insurance, banking).
• RIBO license is preferred.
• Proficient in Microsoft Office: Word, Excel, Outlook.

Responsibilities

• Prepare insurance certificates, auto liability slips, binders, statements of values, proposals, and process client documents within service standards.
• Support Account Associates and Managers in preparing client presentations and proposals.
• Maintain an abeyance system aligned with service standards.
• Set up clients into Epic and Certificate Exchange in brokerage management system.

Skills

Administrative experience

MS Office

Insurance knowledge

Attention to detail

Team player

Communication skills

Education

RIBO licensed preferred

Tools

Epic

Job description

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here.

About The Role

We’re looking for a Commercial Lines Account Assistant to provide administrative support for our Dealership & Leasing Program. This is the ideal role for someone looking to build a career in a unique yet exciting vertical of the insurance world. This position will act as a key support person; helping the service team mitigate and manage the risks associated with clients in the Automobile Dealership & Leasing industry. This role is responsible for assisting in the processing of commercial insurance policies, invoicing, data entry, document handling, and communication with clients and insurers. The position supports efficient policy servicing and contributes to maintaining compliance and client satisfaction. This entry-level role is the perfect first step for someone looking to make their mark in the insurance industry with a world-class organization!

What You’ll Do

• Preparing insurance certificates, auto liability slips, binders, statements of values, proposals, and processing of client documents (endorsements and policies) within timelines aligned with established service standards
• Support Account Associates and Managers in preparing client presentations, proposals etc.
• Maintaining an effective abeyance system aligned with established service standards
• Setting up clients and prospects into brokerage management system Epic and Certificate Exchange
• Loading Policy and Underwriting Information into Epic
• Updating rate/premium histories and premium comparisons; calculation of PST, Invoicing, processing of journal entries, execution of premium finance forms, collection of aged receivables, as required, and correction of commission differences
• Maintaining and updating the Summary of Insurance (update as policy changes occur and at renewal)
• Answering client queries, communicating with insurance companies
• Ensure timely processing of client transactions
• Updating claims history on loss runs
• Providing support where required and performing all other duties as assigned

Qualifications and expertise that pave the way for Success

• Typically, 1-2 years of admin experience, preferably in the financial services industry (insurance, banking, etc.)
• RIBO licensed preferred
• Proficient in Microsoft Office: Word, Excel, and Outlook
• Experience on Epic broker management system is a plus
• Knowledge of general insurance coverages is a strong asset
• Attention to detail and accuracy
• Ability to work independently and as part of a team in a deadline-driven environment.
• Strong organizational, time and client management skills
• Effective communication skills: verbal and written
• Strong team player
• Proactive and customer-focused approach
• Strong initiative and follow‑up skills

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/.

Your Advancement and Well-being: Our Priority

• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
• Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
• Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
• Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding

Service: Our Ethos

At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference. When you join HUB, you’ll find more than just a career—you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact.

What we offer you

• We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career.
• Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The expected salary range for this position is $43,000-$54,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review.

#LI-hybrid #LI-DH1

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.