Underwriting Assistant: Client-Focused Insurance Support

Arthur J. Gallagher & Co. (AJG); Surrey; On-site; CAD 40,000 - 55,000; Full time

Job summary

Gallagher is seeking a temporary full-time in-office Underwriting Assistant to join the WBI Home Warranty team in Surrey. You will assist the Underwriter(s) and the Underwriting Department, ensuring client files are managed in line with legislation, policy provisions and company guidelines.

This role requires strong communication, exceptional organizational skills, and attention to detail as you support underwriting activities and related tasks in a collaborative, professional team environment.

Qualifications

• 2–3 years of office experience.
• 2–3 years of data entry experience.
• Proficient in Microsoft Office, particularly Word and Excel.
• Level 1 insurance license preferred.
• Knowledge of a second language such as Punjabi, Hindi, Mandarin, or Cantonese is an asset.

Responsibilities

• Answer and direct phone calls, take messages, and respond to renewal and underwriting related inquiries and correspondence.
• Process incoming client applications and work with assigned Underwriter(s) to complete applications.
• Organize, update, and maintain client files in accordance with established processes and procedures.
• Prepare underwriting-related letters, memos, and documentation.
• Provide underwriting support to clients, Underwriters, and other stakeholders.
• Offering administrative assistance to Underwriters and the Underwriting Department.
• Provide administrative support to other departments as needed.
• Assist with processing new home warranty registrations as required.
• Prepare meeting materials and take meeting minutes when required.
• Participate in work-related functions and industry events.
• Maintain required insurance licensing in accordance with regulatory standards.

Skills

Attention to detail

Time management

Multitasking

Communication

Education

Level 1 insurance license

Tools

Microsoft Office

Excel

Word

Job description

Gallagher is seeking a temporary full-time in-office Underwriting Assistant to join the WBI Home Warranty team in Surrey. You will assist the Underwriter(s) and the Underwriting Department, ensuring client files are managed in line with legislation, policy provisions and company guidelines.

This role requires strong communication, exceptional organizational skills, and attention to detail as you support underwriting activities and related tasks in a collaborative, professional team environment.