General Manager

Brobston Group; Winnipeg; On-site; CAD 70,000 - 90,000; Full time

Job summary

Brobston Group seeks a General Manager to lead our Winnipeg store, directing sales, margin, and customer satisfaction while translating brand vision into daily operations.

You will recruit and coach a high-performing team, manage inventory and processes, and collaborate with cross-functional partners to deliver excellence across every shift.

Qualifications

• Proven ability to lead a high-performing store team.
• Strong business acumen and planning skills.
• Excellent communication and relationship-building abilities.
• Ability to manage multiple priorities and schedules.
• Experience in complex, high-volume retail environments beneficial.

Responsibilities

• Lead sales, margin, and profit performance and execute strategic initiatives.
• Set the customer experience vision and lead client development and community outreach.
• Recruit, coach, and develop a high-performing store team.
• Manage inventory, shrink, store processes, and sales floor standards.
• Champion selling technology and share business trends with cross-functional partners.

Skills

Leadership

Communication

Planning

Time management

Team development

Education

College degree or equivalent

Job description

Summary

The General Manager leads store performance, develops talent, and delivers an exceptional customer experience. This role translates brand vision into store operations while achieving sales, profit, and productivity goals.

Responsibilities

• Lead sales, margin, and profit performance, and execute strategic initiatives.
• Set the customer experience vision and lead client development and community outreach.
• Recruit, coach, and develop a high-performing store team.
• Manage inventory, shrink, store processes, and sales floor standards.
• Champion selling technology, uphold company policies, and share business trends with cross-functional partners.

Requirements

• Retail management or similar experience in a complex, high-volume, or high-profile specialty environment preferred.
• Strong communication, business acumen, planning, prioritization, and time-management skills.
• Proven ability to build positive relationships and develop teams.
• Ability to work a flexible schedule, including days, evenings, weekends, and occasional overnight shifts or travel.
• Ability to stand, walk, maneuver around the store, and lift or climb up to 30 pounds.
• College degree or equivalent is a plus.