UAC Risk & Cargo Recovery Specialist

MSC Mediterranean Shipping Company; Montreal (administrative region); On-site; CAD 52,000 - 72,000; Full time

Benefits offered by this job

Flexible health and dental benefits

RRSP with company matching

Tailored training programs

Employee mentorship

Employee referral program

Community involvement

Gym access (Montreal & Toronto)

Health & Wellness Program

Job summary

MSC Canada is seeking a UAC Representative to monitor and manage UAC files, communicating with customers and overseas offices while coordinating with internal teams. The role supports reducing exposure through precise file execution and timely follow-up in line with MSC procedures.

The candidate should have a Bachelor’s degree, 1–2 years in logistics, and strong Excel/MS Office skills, with a customer service focus and ability to manage multiple tasks under pressure.

Qualifications

• Education: Bachelor’s degree or equivalent.
• Industry experience: 1–2 years in transportation, logistics, or shipping preferred.
• Strong customer service focus and communication skills.

Responsibilities

• Monitor UAC files from opening to closure with timely follow-up.
• Coordinate with customers, overseas offices, and internal teams.
• Prepare cost details, invoices, and supporting information.
• Maintain accurate file notes and system updates for tracking.

Skills

Bachelor’s degree or equivalent

1–2 years of experience

Customer service

Time management

Organisation

Decision making

Multitasking

Communication

Follow-through

Ownership

Logical thinking

Technical knowledge (Excel, MS Office)

Education

Bachelor’s degree or equivalent

Tools

Excel

Microsoft Office

Job description

MSC Canada is seeking a UAC Representative to monitor and manage UAC files, communicating with customers and overseas offices while coordinating with internal teams. The role supports reducing exposure through precise file execution and timely follow-up in line with MSC procedures.

The candidate should have a Bachelor’s degree, 1–2 years in logistics, and strong Excel/MS Office skills, with a customer service focus and ability to manage multiple tasks under pressure.