TWS - Sales Rep

Andrew Peller Limited; Toronto; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking passionate sales individuals to join their team at The Wine Shop. This role focuses on delivering exceptional customer service and ensuring customer satisfaction during their shopping experience. Candidates should have a strong background in customer service, be able to handle cash transactions, and possess a Smart Serve Certification. The company offers competitive hourly rates, wine education, and a supportive work environment. If you thrive in a team-oriented atmosphere and are eager to contribute to a vibrant company culture, this opportunity is perfect for you.

Benefits

Competitive hourly rate with annual increases

Monthly wine allotment

Best-in-class wine education

Employee discount on products

Employee Assistance Program

Employee Wellness Program

Qualifications

• 2 years of customer service experience required.
• Experience with point of sale systems is an asset.

Responsibilities

• Ensure total customer satisfaction and outstanding service.
• Assist customers with purchases and provide product information.

Skills

Customer Service Excellence

Cash Handling

Smart Serve Certification

Flexibility in Working Hours

Physical Strength (Lifting 40lbs)

Education

High School Diploma

Tools

Point of Sale Systems

Windows Applications (Word, Excel, Outlook)

Job description

Job Description

Posted Monday, February 3, 2025 at 5:00 AM | Expires Monday, February 17, 2025 at 4:59 AM

#BeExtraordinary

At The Wine Shop, we look forward to celebrating every occasion with our customers! Whether they're hosting a dinner party, enjoying a solo glass, celebrating a birthday, or an engagement - our team is right around the corner to help them select the perfect match and provide fun wine know-how along the way.

As part of Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through our commitment to excellence, honouring our roots, owning it, fostering belonging and driving to succeed, we inspire teammates to be extraordinary every day.

We are currently looking for a new extraordinary teammate to join us at The Wine Shop. We are looking for professional, passionate sales individuals who are focused on delivering a superior shopping experience to our customers.

We are looking for a teammate with:

• Demonstrated guest/customer service excellence focus
• Experience working with computer-based point of sale systems and handling cash an asset
• 2 years of customer service experience required
• Smart Serve Certification
• Working knowledge of Windows application including Word, Excel and Outlook
• Flexibility to work days, evenings, weekends and holidays
• Ability to consistently lift 40lbs on a regular basis

This teammate will be accountable for:

• Ensuring total customer satisfaction and outstanding customer service is provided to every customer
• Assisting customers with their purchases and providing them with product information when required
• Assisting with product shipments and merchandising, including light cleaning of shelves and display units
• Handling cash and accurately balancing the till
• Complying with Health and Safety rules & Security within the workplace
• Being a team player who contributes equally to the team's efforts.

We offer:

• Competitive hourly rate with annual increases
• Monthly wine allotment
• Best-in-class wine education and development
• Employee discount on products
• Employee Assistance Program & Employee Wellness Program

We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted.

Accommodation:
Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email [e-mail].

Equal Opportunity Employment:
At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.