TWI Documentation & Process Administrator

Alstar Group; Calgary; On-site; CAD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive compensation

Total Rewards Program

Extended health care (medical, dental,

Vision and mental health services

Three weeks of vacation

Group RRSP

Group Life - AD&D - Critical Illness

Paid safety orientations

Great company culture

Growth opportunities

Recognition of achievements

Job summary

Alstar Group is seeking a Job Instructions Administrator for the Calgary Shop to manage the end-to-end administrative lifecycle of the TWI JI program. The role emphasizes documentation control, trainer support, and process improvement in a manufacturing environment.

The ideal candidate will have 3+ years of administrative experience, strong typing skills, and proficiency with GembaDocs, Scribe, and Google Workspace.

Qualifications

• Minimum 3 years of administrative experience.
• Proficient typing at 50+ WPM.
• Excellent organizational skills and attention to detail.
• Strong communication and collaboration abilities.

Responsibilities

• Manages the end-to-end administrative lifecycle of the TWI Job Instruction (JI) program.
• Maintains comprehensive documentation, tracking, and reporting to enhance trainer effectiveness.
• Oversees the TWI Library to maintain integrity, security, and version control of knowledge assets.
• Oversees Work Instruction (WI) and Job Instruction Breakdown (JIB) databases.
• Ensures all technical submissions adhere to formatting and document control standards.
• Performs final QC audits on all documentation prior to release.
• Facilitates the revision lifecycle with the CWD Trainer, managing transitions from established processes to formalized Work Instructions.
• Manages the Corporate Training Matrix, maintaining training records, schedules, and sign-offs.
• Updates Competency forms as needed and coordinates approvals.
• Maintains verified trainer and leader directories for targeted stakeholder communication.
• Conducts shop visits to support trainers.
• Tracks improvement recommendations and oversees their execution.

Skills

Administrative experience

Typing 50+ WPM

Organizational awareness

Communication & teamwork

Tools

GembaDocs

Scribe

Google Workspace

Job description

Alstar Group is seeking a Job Instructions Administrator for the Calgary Shop to manage the end-to-end administrative lifecycle of the TWI JI program. The role emphasizes documentation control, trainer support, and process improvement in a manufacturing environment.

The ideal candidate will have 3+ years of administrative experience, strong typing skills, and proficiency with GembaDocs, Scribe, and Google Workspace.