Office Associate

Alstar Group; Calgary; On-site; CAD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive compensation

Total Rewards Program

Extended health care (medical, dental,

Vision and mental health services

Three weeks of vacation

Group RRSP

Group Life - AD&D - Critical Illness

Paid safety orientations

Great company culture

Growth opportunities

Recognition of achievements

Job summary

Alstar Group is seeking a Job Instructions Administrator for the Calgary Shop to manage the end-to-end administrative lifecycle of the TWI JI program. The role emphasizes documentation control, trainer support, and process improvement in a manufacturing environment.

The ideal candidate will have 3+ years of administrative experience, strong typing skills, and proficiency with GembaDocs, Scribe, and Google Workspace.

Qualifications

• Minimum 3 years of administrative experience.
• Proficient typing at 50+ WPM.
• Excellent organizational skills and attention to detail.
• Strong communication and collaboration abilities.

Responsibilities

• Manages the end-to-end administrative lifecycle of the TWI Job Instruction (JI) program.
• Maintains comprehensive documentation, tracking, and reporting to enhance trainer effectiveness.
• Oversees the TWI Library to maintain integrity, security, and version control of knowledge assets.
• Oversees Work Instruction (WI) and Job Instruction Breakdown (JIB) databases.
• Ensures all technical submissions adhere to formatting and document control standards.
• Performs final QC audits on all documentation prior to release.
• Facilitates the revision lifecycle with the CWD Trainer, managing transitions from established processes to formalized Work Instructions.
• Manages the Corporate Training Matrix, maintaining training records, schedules, and sign-offs.
• Updates Competency forms as needed and coordinates approvals.
• Maintains verified trainer and leader directories for targeted stakeholder communication.
• Conducts shop visits to support trainers.
• Tracks improvement recommendations and oversees their execution.

Skills

Administrative experience

Typing 50+ WPM

Organizational awareness

Communication & teamwork

Tools

GembaDocs

Scribe

Google Workspace

Job description

Who We Are:

Alstar Group of Companies Ltd. has provided quality construction services to the oil and gas industry since 1969. Based in Calgary, with projects across Western Canada, we are leaders in turn-key new construction, maintenance, prefabrication, and modular construction services.

Who You Are:

We are currently seeking a Job Instructions Administrator, Calgary Shop.

Highly organized and detail-oriented professional who takes ownership of job instructions, work instructions, and related documentation. Accurate, adaptable, and proactive, able to manage multiple tasks and workflows spanning weeks or months. Thriving in environments where precision, consistency, and process improvement are critical, and are committed to supporting teams in achieving their goals efficiently.

This position is offered as a two-year term, with the potential for transition to a permanent role.

Here’s What We Offer You:

• Competitive compensation
• Total Rewards Program
• Extended health care plan including medical, dental, vision, and mental health services
• Three weeks of vacation annually
• Group RRSP
• Group Life - AD&D - Critical Illness Insurance
• Paid safety orientations
• Great company culture and environment
• Areas to grow within the organization, opportunities for growth
• Recognition of achievements and contribution

What We’re Looking For From You - If This Describes You, We’d Love to Meet!

• 3 years of administrative experience
• Advanced skills in GembaDocs, Scribe, and Google Workspace
• Demonstrated ability to develop and assist in the building and alignment of new processes
• Proficient in typing at 50+ WPM
• Excels in organizational awareness, communication, accountability, and continuous improvement
• Strong problem-solving abilities to identify and resolve challenges efficiently
• Highly organized, self-motivated, and able to manage multiple priorities
• Builds strong working relationships and contributes positively to team efforts
• Exceptional attention to detail, ensuring accuracy and quality in all tasks
• Delivers approachable, high-quality service

Responsibilities:

• Manages the end-to-end administrative lifecycle of the TWI (Training Within Industry) Job Instruction (JI) program
• Enhances trainer and facilitator effectiveness by maintaining comprehensive documentation, tracking, and reporting
• Oversees the TWI Library to maintain integrity, security, and version control of all knowledge assets
• Oversees Work Instruction (WI) and Job Instruction Breakdown (JIB) databases
• Ensures all technical submissions adhere to established formatting and document control standards
• Performs final Quality Control (QC) audits on all documentation prior to release
• Facilitates the revision lifecycle with the CWD Trainer, managing transitions from established processes to formalized Work Instructions
• Manages the Corporate Training Matrix, maintaining accurate training records, schedules, and sign-offs
• Updates Competency forms as needed and coordinates approvals
• Maintains verified trainer and leader directories to ensure targeted and efficient stakeholder communication
• Conducts shop visits to support trainers
• Tracks improvement recommendations and oversees their successful execution