Tsawwassen Mills - Sales Associate

Zwilling J.A. Henckels Canada Ltd; Delta; On-site; CAD 38,000 - 48,000; Part time

Job summary

Zwilling J.A. Henckels Canada Ltd in Delta, BC, is seeking a part-time Sales Associate to provide outstanding customer service, help customers choose ZWILLING merchandise, and share knowledge on materials, technology, and product functionality.

You will help drive sales, complete transactions at the POS, keep the store inviting, and support a team environment while upholding brand values. Availability includes weekends, evenings, and holidays.

Qualifications

• 3–6 months retail experience preferred.
• Open Availability

Responsibilities

• Assists customers in selecting ZWILLING merchandise and explains product features.
• Provides information about materials, technology, and functionality.
• Drives sales and completes customer transactions.
• Maintains store appearance and replenishes merchandise.
• Supports a collaborative team environment.
• Adheres to brand values and sales competencies.

Skills

Customer service

Sales

Cash handling

POS system

Communication

Teamwork

Time management

Tools

POS system

Job description

PURPOSE

Provides outstanding customer service to determine which products and services best fit our customers' needs.

KEY ACCOUNTABILITIES

• Assists customers in the selection of ZWILLING merchandise, while providing information about the product, materials, technology and functionality.
• Ensures customer service standards are upheld by listening to customers' wants and needs, providing product information as required.
• Drives and closes sales by utilizing ZWILLING selling techniques Completes customer sales transactions.
• Maintains store appearance and assists in processing and replenishing merchandise.
• Helps to support and create a team environment.
• Adheres to the ZWILLING's brand values and Sales Associate competencies.

KNOWLEDGE SKILLS AND ABILITIES

• Must possess and consistently exhibit the competencies relative to the position.
• Ability to write read and comprehend simple instructions, short correspondence and memos.
• Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
• Ability to add, subtract, multiply and divide in all units of measure.
• Ability to use a point of sale system and must have a basic understanding of cash register functions and cash procedures.
• Ability to exercise good judgment and decision-making skills.
• Ability to demonstrate excellent verbal and written communication skills.
• Ability to work a varied schedule including weekends, evenings and statutory holidays. Also available to work overtime during peak periods.

QUALIFICATIONS

• Three to six months of retail experience is preferred.
• Open Availability