Metro (6) - Sales Associate

Zwilling J.A. Henckels Canada Ltd; Burnaby; On-site; CAD 42,000 - 66,000; Full time

Benefits offered by this job

Commission incentives

Product training

Employee discounts

Team environment

Job summary

Zwilling Canada seeks a Culinary Sales Associate at Metropolis at Metrotown in Burnaby to engage customers, demonstrate premium kitchen products, and guide purchases with expert knowledge. The role emphasizes customer focus, product passion, and collaborative selling.

The position requires strong communication, retail experience in kitchenware, and bilingual English/French. Comp benefits include commissions, training, and employee discounts.

Qualifications

• Passion for culinary arts and ability to explain product features clearly.
• Excellent communication and interpersonal skills for customer interactions.
• Retail sales experience in culinary or kitchenware preferred.

Responsibilities

• Engage with customers to understand culinary needs and preferences.
• Showcase Zwilling Canada's products with in-depth knowledge and passion.
• Provide guidance to help customers make informed purchasing decisions.
• Demonstrate product features through live demonstrations to drive interest.
• Collaborate with the sales team to meet and exceed sales targets.
• Stay updated on industry trends and product knowledge to enhance the customer experience.
• Assist in visual merchandising and store presentation for an inviting environment.
• Maintain accurate records of sales, customer interactions, and inventory.
• Support Factory Direct Sales outside of the store environment.

Skills

Customer service

Retail sales

Product knowledge

Communication

Bilingual EN/FR

Tools

POS systems

Job description

Metropolis at Metrotown, 4700 Kingsway, Burnaby, BC V5H 4M5, Canada

Job Description

Posted Friday, August 21, 2026 at 4:00 AM

Job Opportunity: Culinary Sales Associate at Zwilling Canada

Are you passionate about culinary excellence and premium kitchen tools? Join Zwilling Canada as a Culinary Sales Associate and embark on a journey to share your love for exceptional culinary experiences.

Company Overview:

Zwilling Canada is a leading provider of high-quality kitchen products and accessories, renowned for its commitment to craftsmanship and innovation. With a rich heritage spanning years, we are dedicated to enhancing the culinary journey of both professional chefs and home cooks.

Key Responsibilities:

• Engage and connect with customers to understand their unique culinary needs and preferences.
• Showcase Zwilling Canada's diverse range of culinary products with in-depth knowledge and passion.
• Provide expert guidance and recommendations, allowing customers to make informed purchasing decisions.
• Demonstrate product features and benefits through live cooking demonstrations, captivating customers' interest.
• Collaborate with the sales team to achieve and exceed sales targets, contributing to the growth of Zwilling Canada.
• Stay updated on industry trends and product knowledge to deliver an exceptional customer experience.
• Assist in visual merchandising and store presentation to create an inviting and inspiring shopping environment.
• Maintain accurate records of sales, customer interactions, and inventory.
• Supporting Factory Direct Sales outside of the store environment

Qualifications:

• Passion for culinary arts and an understanding of various cooking techniques.
• Excellent communication and interpersonal skills, with a natural ability to connect with customers.
• Previous retail sales experience, preferably in a culinary or kitchenware setting.
• Strong product knowledge and the ability to convey technical information in an understandable manner.
• Self-motivated with a goal-oriented mindset to achieve and exceed sales targets.
• Flexible schedule, including weekends and holidays, based on the needs of the business.
• Basic computer skills and familiarity with point-of-sale systems.
• Bilingual proficiency (English/French) is an asset.

What We Offer:

• Competitive compensation with commission-based incentives.
• Product training and ongoing professional development.
• Employee discounts on Zwilling Canada products.
• Collaborative and dynamic work environment.
• Opportunity to be part of a globally recognized brand that values craftsmanship and innovation.

Zwilling Canada is an equal opportunity employer. We encourage applications from individuals of all backgrounds and experiences. This organization does not use AI or automated decision-making tools at any stage of the recruitment or hiring process.

Metropolis at Metrotown, 4700 Kingsway, Burnaby, BC V5H 4M5, Canada