Treatment Coordinator - Thornhill Dental

Ameritech Facility Services LLC; Vaughan; Hybrid; CAD 34,000 - 41,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Entertainment deals

Employee and Family Assistance Program

Job summary

Thornhill Dental in Thornhill, Ontario is seeking a Treatment Coordinator to be the main contact for patients, explain treatment options, and coordinate scheduling with the dental team.

The role emphasizes patient education, treatment planning support, handling payments and insurance, maintaining records, and delivering high‑quality care with a focus on patient relationships. The position is full-time and on-site with competitive rewards.

Qualifications

• Previous clinical experience as a Treatment/Scheduling Coordinator is required.
• Knowledge and understanding of dental treatment plans and ability to educate patients is required.
• Experience with dental software programs is required.
• Strong customer service experience.

Responsibilities

• Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options
• Support treatment planning by coordinating appointments and follow-ups with the dental team
• Present treatment costs, collect payments, process insurance claims, and assist with payment plans
• Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care
• Maintain accurate patient records and ensure smooth scheduling to optimize chair time
• Collaborate with clinical and administrative staff to deliver seamless, high-quality care
• Uphold privacy, ethical, and regulatory standards in all patient interactions

Skills

Clinical coordination

Dental software knowledge

Patient education

Customer service

Tools

Dental software

Job description

## Treatment Coordinator - Thornhill DentalApply: Thornhill, Ontario: Full time: Posted Today: JR26880### **Get to Know Us:**Thornhill Dental is a welcoming, patient-focused practice committed to providing personalized, high-quality dental care for patients of all ages. Our team strives to create a comfortable experience while building lasting relationships and helping every patient maintain a healthy, confident smile.### **Schedule:*****Full-Time***Monday: 7:30am - 5:00pmTuesday: 9:00am - 6:30pmWednesday: 9:00am - 6:30pmThursday: 9:00am - 6:30pmFriday: 9:00am - 2:00pm### **What Sets Us Apart:*** **Grow Without Limits:** We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms* **Brilliant Rewards:** Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program* **Build Your Career with Us:** Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth* **Culture & Flexibility:** Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth *The wage for this Treatment Coordinator position is $25-$30/hour depending on skills, experience, and location.* *Please note that this is a replacement job opening.*### **Your Role:*** Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options* Support treatment planning by coordinating appointments and follow-ups with the dental team* Present treatment costs, collect payments, process insurance claims, and assist with payment plans* Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care* Maintain accurate patient records and ensure smooth scheduling to optimize chair time* Collaborate with clinical and administrative staff to deliver seamless, high-quality care* Uphold privacy, ethical, and regulatory standards in all patient interactions### **About You:*** Previous clinical experience as a Treatment/Scheduling Coordinator is required* Knowledge and understanding of dental treatment plans and ability to educate patients is required* Experience with dental software programs is required* Strong customer service experience*Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.*