Travel Product Manager - Canada Experiences

Go2hr; Vancouver; On-site; CAD 50,000 - 61,000; Full time

Benefits offered by this job

Participation in conferences, industry

Familiarization tours

Job summary

Journey’s Across Canada/Canadvac Travel Services in Vancouver seeks an experienced Product Manager to lead development and management of travel products for international operators and partners. You will coordinate with suppliers, sales, reservations and operations to keep offerings competitive, accurately priced and reliable.

The role focuses on creating Canada-wide experiences including accommodations, excursions, transportation and escorted tours, while expanding the product portfolio and

Qualifications

• Minimum 3–5 years of experience in tourism product development, supplier contracting, tour operations or destination management.
• Strong knowledge of Canadian tourism destinations, accommodations, attractions and transportation services.
• Experience negotiating supplier contracts and commercial terms.
• Understanding of tour operator pricing, net rates, markups and profitability.
• Excellent organizational, analytical and communication skills.
• Strong proficiency with Excel and other business software.

Responsibilities

• Research, identify and develop new travel products and experiences throughout Canada.
• Maintain and expand the company’s portfolio of accommodations, excursions, transportation services and touring products.
• Design and develop self-drive itineraries, independent travel packages, escorted tours and special-interest programs.
• Identify emerging travel trends, destinations and experiences relevant to international markets.
• Regularly review existing products for competitiveness, quality, profitability and market relevance.
• Develop distinctive products that differentiate Canadvac from competing receptive tour operators.
• Establish and maintain strong relationships with hotels, attractions and other suppliers.
• Negotiate competitive net rates, allocations, cancellation policies and payment terms.
• Manage annual supplier contracting and rate renewal processes.
• Identify and develop new supplier partnerships.
• Monitor supplier performance, service quality and reliability.
• Resolve contractual or product-related issues with Reservations and Operations teams.
• Establish competitive selling prices based on costs and margins.
• Review product profitability and adjust pricing as needed.
• Monitor competitor offerings and pricing.
• Identify opportunities to improve margins through negotiations and product design.
• Ensure accurate application of seasonal rates and offers.
• Oversee product information in reservation and product management systems.
• Ensure rates, availability, booking policies and descriptions are current.
• Coordinate annual loading of contracts and rates.
• Maintain consistent product classifications and documentation.
• Improve product management processes and data quality with internal teams.
• Support development and maintenance of product information for websites and APIs.
• Develop products for international tour operators and source markets.
• Assist with customized itineraries, proposals and new touring programs.
• Provide product training and knowledge to international operators.
• Support promotional materials and trade communications.
• Participate in supplier meetings and industry events.
• Gather feedback to identify product improvements and opportunities.
• Ensure products are practical, described accurately and deliverable.
• Collaborate with Reservations and Operations on supplier changes.
• Monitor customer and operator feedback on product quality.
• Identify and resolve recurring product or supplier issues.
• Ensure products meet safety, service and quality standards.
• Maintain awareness of seasonal operating conditions and accessibility.

Skills

Product development

Supplier contracting

Tour operations

Pricing & profitability

Data management

Excel proficiency

Project management

Tools

Reservation systems

Product databases

Supplier integrations

Job description

Journey’s Across Canada/Canadvac Travel Services in Vancouver seeks an experienced Product Manager to lead development and management of travel products for international operators and partners. You will coordinate with suppliers, sales, reservations and operations to keep offerings competitive, accurately priced and reliable.

The role focuses on creating Canada-wide experiences including accommodations, excursions, transportation and escorted tours, while expanding the product portfolio and