Travel Counsellor, Edmonton

Maritime Travel; Edmonton; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

FAM program

Competitive salary and benefits

Job summary

Maritime Travel in Edmonton is seeking a full-time Travel Counsellor to assist clients with tailored travel arrangements. The role emphasizes selling products, delivering exceptional service, and building lasting client relationships.

Ideal candidates have at least 2 years in sales or customer service and 2 years as a travel counsellor, plus personal travel experience and the ability to work full time. Proficiency with computers and a team-focused mindset are required.

Qualifications

• Minimum 2 years sales or customer service experience.
• Minimum 2 years travel counsellor experience.
• Personal travel experience.
• Ability to work full time.
• Computer proficiency with an aptitude to learn new systems.
• Interest in working in a team environment.

Responsibilities

• Using your travel passion and knowledge to sell products and destinations your clients require or express interest in.
• Providing exceptional customer service in person, over the phone and via email.
• Preparing and processing itineraries with assistance of our automated templates.

Job description

Maritime Travel is searching for a full-time Travel Counsellor in our Edmonton branch.

Maritime Travel Inc. has been around since 1949 but we are still a young company at heart. Each day we strive to improve ourselves and the way we do business. All of this is due to our outstanding team members. We hire and train the best staff, empowering them to give our clients excellent service and value. We do this with consistency, professionalism and a smile. It’s a simple approach to business – and it works!

Named one of the Best Employers in Canada for 2026, and one of Canada’s Best Managed Companies for over 25 consecutive years, Maritime/LeGrow’s Travel provides a dynamic team environment. We hire the best staff and provide attractive compensation packages and benefits, like our robust company FAM program. Come join our well-travelled, highly educated and experienced team of experts.

The best counsellors are friendly and caring with customers. Intuitive and imaginative — able to uncover and realize people’s true dreams. Organized and thorough — because detail is critical. Energetic and enthusiastic, even when the chips are down — because the busy season is hectic. They’re also self motivated, yet strong team players. And above all, passionate about travel. It’s people just like this who have given Maritime Travel Inc. its reputation as a great travel agency.

Responsibilities:

• Using your travel passion and knowledge to sell products and destinations your clients require or express interest in
• Providing exceptional customer service in person, over the phone and via email
• Preparing and processing itineraries with assistance of our automated templates

Qualifications:

• Minimum 2 years sales or customer service experience
• Minimum 2 years travel counsellor experience.
• Personal travel experience
• Ability to work full time
• Computer proficiency with an aptitude to learn new systems
• Interest in working in a team environment

Maritime Travel offers a competitive salary and benefits package which would be aligned with the candidate’s experience.

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