Branch Manager, Bay Roberts

Maritime Travel; Bay Roberts; On-site; CAD 70,000 - 90,000; Full time

Job summary

Maritime Travel is seeking a full-time Branch Manager for our Bay Roberts location. You will lead a team of travel professionals, drive sales, and ensure exceptional customer service across in-person, phone, and email channels.

Expertise with Apollo or Sabre is a plus, plus a strong track record in travel consulting and management. You will oversee itinerary preparation using automated templates, mentor staff, and help grow the Bay Roberts branch through a passion for travel and a commitment to

Qualifications

• Minimum 5 years sales or customer service experience with a passion for exceeding customer expectations.
• International or domestic travel experience.
• Ability to work full time.
• Excellent communication skills, both written and verbal.
• Flexibility and the ability to adapt to changing customer needs and industry trends.
• Knowledge of Apollo or Sabre booking systems considered an asset.
• A positive attitude, a keen interest in travel, and a commitment to lifelong learning.
• Previous team management experience required.
• 2 years Travel Consultant experience is required.
• 2 years Management experience is required.

Responsibilities

• Managing a team of travel professionals.
• Using your travel passion and knowledge to sell products and destinations your clients require or express interest in
• Providing exceptional customer service in person, over the phone and via email
• Preparing and processing itineraries with assistance of our automated templates

Skills

Team leadership

Customer service

Sales drive

Communication skills

Travel knowledge

Tools

Apollo

Sabre

Job description

Maritime Travel is searching for a full-time Branch Manager in our Bay Roberts branch.

Maritime Travel Inc. has been around since 1949 but we are still a young company at heart. Each day we strive to improve ourselves and the way we do business. All of this is due to our outstanding team members. We hire and train the best staff, empowering them to give our clients excellent service and value. We do this with consistency, professionalism and a smile. It’s a simple approach to business – and it works!

Named one of the Best Employers in Canada for 2026, and one of Canada’s Best Managed Companies for over 25 consecutive years, Maritime/LeGrow’s Travel provides a dynamic team environment. We hire the best staff and provide attractive compensation packages and benefits, like our robust company FAM program. Come join our well-travelled, highly educated and experienced team of experts.

The best counsellors are friendly and caring with customers. Intuitive and imaginative — able to uncover and realize people’s true dreams. Organized and thorough — because detail is critical. Energetic and enthusiastic, even when the chips are down — because the busy season is hectic. They’re also self motivated, yet strong team players. And above all, passionate about travel. It’s people just like this who have given Maritime Travel Inc. its reputation as a great travel agency.

Responsibilities:

• Managing a team of travel professionals.
• Using your travel passion and knowledge to sell products and destinations your clients require or express interest in
• Providing exceptional customer service in person, over the phone and via email
• Preparing and processing itineraries with assistance of our automated templates

Qualifications:

• Minimum 5 years sales or customer service experience with a passion for exceeding customer expectations.
• International or Domestic travel experience.
• Ability to work full time.
• Excellent communication skills, both written and verbal.
• Flexibility and the ability to adapt to changing customer needs and industry trends.
• Knowledge of Apollo or Sabre booking systems considered an asset.
• A positive attitude, a keen interest in travel, and a commitment to lifelong learning.
• Previous team management experience required.
• 2 years Travel Consultant experience is required.
• 2 years Management experience is required.

Maritime Travel offers a competitive salary and benefits package which would be aligned with the candidate’s experience.

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