Travel Consultant — Training, Rewards & Travel Discounts

CAA Club Group; Sarnia; On-site; CAD 36,000 - 48,000; Full time

Job summary

CAA Club Group is seeking a Travel Consultant in Sarnia to deliver worldwide travel services to Members and non-Members, maintaining client records and following up regularly. Training is provided, and no prior travel agency experience is required beyond a passion for travel and customer service.

Ideal candidates have 2–3 years of customer service and sales experience, and may hold TICO certification or be working toward it, with strong communication and organizational skills.

Qualifications

• 2-3 years customer service and sales experience.
• Prior Travel Agency experience is an asset, but not required.
• TICO certification completion or working towards/ willing to complete.
• Excellent communication skills both written and oral.
• Excellent organizational skills.
• Available to work store operation hours Monday - Friday 9am-5pm.
• Familiarity with Sabre system is a definite asset.
• Post-secondary education in Travel and Tourism, or related field is a strong asset.

Responsibilities

• Provide exceptional worldwide travel services to our Members and non-Members.
• Ensure client records and files are up to date and maintained and provide regular follow up with clients.
• Participate in training provided; no previous experience required, passion for travel and sales is valued.

Skills

Customer service

Sales

Communication

Organization

Attention to detail

Education

Post-secondary Travel & Tourism

TICO certification in progress

Tools

Sabre

Job description

CAA Club Group is seeking a Travel Consultant in Sarnia to deliver worldwide travel services to Members and non-Members, maintaining client records and following up regularly. Training is provided, and no prior travel agency experience is required beyond a passion for travel and customer service.

Ideal candidates have 2–3 years of customer service and sales experience, and may hold TICO certification or be working toward it, with strong communication and organizational skills.