Travel Consultant — Training, Global Travel & Member Perks

CAA Club Group; Sarnia; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Wellness program

Education reimbursement

Travel discounts and incentives

Pay-for-performance

Defined contribution plan

Job summary

CAA Club Group in Canada is seeking a Travel Consultant to deliver exceptional worldwide travel services to our Members and non-Members. You will keep client records up to date and provide regular follow ups with clients.

This is a great entry to mid-level opportunity; training is provided for those new to travel. TICO certification or working toward it is an asset, and familiarity with the Sabre system is a definite advantage. Availability to work store hours Monday to Friday 9am–5pm.

Qualifications

• 2-3 years customer service and sales experience.
• Excellent communication skills both written and oral.
• Strong organizational skills and attention to detail.
• Familiarity with Sabre is a definite asset.
• Post-secondary education in Travel and Tourism or related field is a strong asset.

Responsibilities

• Provide exceptional worldwide travel services to Members and non-Members.
• Keep client records up to date and maintain files.
• Provide regular follow-up with clients to ensure satisfaction.
• Support training for new travel consultants and growth within the role.

Skills

Customer service

Sales experience

Communication skills

Organizational skills

Availability

Education

Travel & Tourism education

TICO certification

Tools

Sabre system

Job description

CAA Club Group in Canada is seeking a Travel Consultant to deliver exceptional worldwide travel services to our Members and non-Members. You will keep client records up to date and provide regular follow ups with clients.

This is a great entry to mid-level opportunity; training is provided for those new to travel. TICO certification or working toward it is an asset, and familiarity with the Sabre system is a definite advantage. Availability to work store hours Monday to Friday 9am–5pm.